"Spar have given me the run-around!"

I purchased a low-fat Spar-branded convenience meal from a Spar Store when on holiday in Northumberland.
The meat content appeared fatty and lumps of gristle meant the meal was pretty much inedible. Not being able to return to the Store where I purchased the meal, I wrote to Spar Head Office by email, attaching photographs of the meal and packaging. Spar responded, saying that they would investigate the complaint with their supplier. After a long period of time, they sent me a £5 Spar Voucher to be spent in a Spar Store. I subsequently visited my local Spar Store in Arnold, Nottingham and purchased several items but when I offered the £5 Spar coupon as part payment, the shop assistants, one of whom was the Manageress, flatly refused to accept the voucher. Once again, I contacted Spar HQ to complain and was told that only Spar Stores which operate from premises owned by the Company are able to accept the voucher. How a customer is expected to know who owns the building being used as a Spar Store is quite beyond me! It seems that I am going to have to travel several miles to a Spar-owned Spar Shop in order to use the Spar Voucher. If you have cause to complain about a Spar product, I suggest you ask for your money back rather than accept a Spar voucher which seemingly can only be used in a minority of Spar Shops.

"Plastic pieces in salad while it…"

Plastic pieces in Vogerlsalad while it says washed and ready to eat.
My 1 year old found it in his mouth....
Don't write washed on it then.

"Great village store"

The Chideock store is well managed, well staffed and well stocked. The staff are always friendly and helpful. Having the post office is an added bonus too. A great village store.

"Pauline & Jonny from"

Pauline & Jonny from
The Gransha sop are two of the nicest people and customer services people I have come across. They both give you a reason to go back to the sop with there wonderful attitude and service

"Hotwells Rd Bristol"

Hotwells Rd Bristol. £4 for a very standard sandwich? No thanks. I bought bread and eggs to make my own. Checked three packs of eggs. “Mixed sizes “ said the box. No - they were uniformly tiny. £2 for 6. Staff are rough too.
Never again.

"The Spar store in Twyford Winchester…"

The Spar store in Twyford Winchester needs to be avoided, surly un helpful staff who ignored me as their only customer, refused to provide a parcel service they are paid to provide, the owner held the door open for me to leave, appalling.

"my vas mame radi"

my vas mame radi
nebudte smutny

"Chicken Tikka Masala. Chicken tikka masala is so so bad."

Chicken tikka masala is so so bad.
Thin, runny sauce that tastes awful. Just the look was enough. Ventured into dangerous waters by having a teaspoonful. That was more than enough. This is much worse than a curry Pot Noodle and that's saying something. Never buy this...NEVER.

"I was very aggressively verbally…"

I was very aggressively verbally attacked at 11:30 pm on 14/05/2023 by a customer. Totally unprovoked, and he followed me around the shop as to intimidate me whilst shouting personal remarks at me. The 2 staff on duty that did nothing whatsoever, and they clearly saw the distress I was in. I understand from talking to the shop manager about this, that he said staff’s safely is their priority, but what about our the customers safety, the staff on duty that night didn’t even say a word. I’ve since filled a police report.

For someone with a mental Illness, this experience has left me scared and vulnerable to go out of my own house, and has profoundly affected and exacerbated my mental health

"They charge twice the price than the normal price or more"

They charge twice or more price than the normal price. The coffee jar that I wanted is normally £3.50 everywhere but in Spar it’s £6.50. Then they have the audacity to say to us “Spar, there for you”. No, you’re there for yourself and rip your customers off. Never going in there again!