"Scam & no reply "

We booked an experience through them in Iceland which was cancelled due to them not paying the company we were hoping to use. No one has heard from them so it’s probably a scam. Don’t use this company.

"Never reply to support emails"

Our activity was replaced by a shorter one due to some weather one and the organizer told us we should have a partial refund and we should contact OutdoorTrip, which I did.
They never reply to support emails, I contacted them in June and they also never replied.

"Very poor experience. Be warned. They refuse to communicate"

Having booked a trip in Bilbao - via this organisation, their affiliated tour operator in Bilbao had to cancel my booking due to an issue from their end.

This was fine, except when I requested a refund from OutdoorTrip, all of my correspondence went UNANSWERED!

I continued to correspond with them, as instructed by PayPal - who I used to pay for my booking. Sadly, due to no answers and a lot of frustrations, I filed a complaint with PayPal. Only then did I receive my refund.

I would WARN all customers to be wary of using OutdoorTrip to book any tours or bookings, as if something has to be changed/cancelled, you will struggle to receive communication or a refund.

"Never got my refund. No response to any emails."

The guide in Mallorca cancelled our canyoning trip because the water was too low and told us we could get a refund via the agency (which was Outdoortip.com). I've send many emails to get my money back, but I haven't got any response.

They are scammers. Please do not book here.

"I cancelled my activity in the due…"

I cancelled my activity in the due time, and the provider of the experience cancelled it too. They told me I had to contact Outdoor trip to get the refund.
After days and a few emails, they never answered me. I wasted a large amount of money.

"Amazing service ever"

Amazing service ever

"Worst experience ever"

Worst experience ever. We booked a trip for 2 persons. But we got a error during the payment proces, so the money was payed but no confermation. After we sorted that, i got a voucher for 2 childeren what we didnt book. After that was sorted, 1 day before we had our trip they cancelled our trip and we got nothing becouse the same trip was fully booked everywhere. They never booked us in there agenda. They prommised we could go on the trip. Never booking here again. Very dissapointed.

"Great!"

Great!
Everything well done.

"Excellent team and work !"

Excellent team and work !

"Great Support Team from Outdoor Trip,"

Great Support Team from Outdoor Trip,
We are Countryside Adventures Team who have first-time contact with Outdoor Trip for our long term partnership.
We had great and prompt support from Outdoor Trip Staff. They followed up all our concerns to ensure we had cleared everything.
It'is very easy and reliable to build a partnership with Outdoor Trip. We highly recommend to everyone who wants to work with Outdoor Trip to expand local experiences.