"Worst customer service"

Used their Adelaide CBD branch to print some business cards. Day 1, a nice staff members showed me a bunch of samples, I agreed on exactly what I wanted and waited for quotes over email. Booked it with them. When I came to collect the cards they were just rude, trying to defend the worst quality product AND they somehow moved my artwork placing text over the logo.

Instead of seeing the obvious mistakes and showing the samples again to compare, they run to the back office to discuss, realize there is nothing they can argue further, and rudely come out saying "what you wanted will cost extra. The artwork, we'll fix it". I just decided not to go ahead with them for any work in future.

"I wanted to purchase 100 business cards…"

I wanted to purchase 100 business cards as a temporary measure as my work business cards would not be ready for an international event. I tried two stores - one wanted $140 - $60 design cost to use a design I provided, plus $80 to print. Another store wanted between $250 - $300 to design (again, my design) and print. Nearly $3 per business card. Ridiculous. I ended up using Vistaprint, 250 cards embossed double sided cards which I could design online using their range of products/suggestions, delivered within 3 business days at a cost of 20 cents each. With normal delivery, it would have been $20 less. I would never order business cards from Kwik Kopy after this experience. We spent more time on the phone and online arguing about the Kwik Kopy cost than it took me to design the card and confirm the order with Vistaprint.

"Kwik Kopy - SO HELPFUL AND GREAT PRODUCT!"

I was amazed by the terrific service and advice offered by Kwik Kopy. I wanted to have my book printed with 376 pages including photos and adventures. It was a journal of 9 weeks exploring the U.S.A, Mexico and Belize. I'd approached book publishing companies who offered to make a hard cover version for approx. $3,000-00! Kwik Kopy did the job for under $200-00 and the book is beautiful. Once I found them I could relax and proceed. They were great. I can highly recommend Strathpine/Brendale branch. Dianne.

"Awful customer service"

Went to the Telstra building branch on exhibition and encountered an extremely rude and unhelpful man. Terrible customer service.