"My cousin loved the family photo…"

My cousin loved the family photo blanket. It was perfect clear of the photo.

"Disgusting company who steal money!"

ordered a canvas picture, it was delivered by every to an unsafe place and I did not receive the item, was offered a replacement but as it was going to be a birthday present I went elsewhere and was offered a refund. This refund was supposed to be returned within 3-5 business days... nothing returned. I contacted again and was ignored, I contacted again and was told sorry for the delay, the refund is on the way but will be another 8-10 business days... I thought 'great at least the money will be returned'... Nothing has been returned... I contacted again and told once again to wait another 8-10 business days... nothing has been returned...

This happened in October 2024... I am still waiting for my refund and now no one is contacting me back! absolutely disgusting from this company who are stealing people money!

Return what I paid ASAP!

"Dear PinterPix Customer Service,"

Dear PinterPix Customer Service,

I am absolutely appalled by your lack of response and service. I placed an order on February 4th and paid extra for timely delivery, expecting it to arrive in time for Valentine’s Day. Not only did my order not arrive, but I have also received no response despite multiple attempts to contact you via email and phone.

Your company advertises guaranteed delivery times, yet you have completely failed to deliver on that promise. This was meant to be a Valentine’s gift, and the delay has caused me embarrassment and frustration. After reading other reviews, it seems I am not alone in experiencing these issues, which raises serious concerns about how your business operates.

I demand an immediate update on my order or a full refund. If I do not receive a response right away, I will have no choice but to escalate this matter further.

This is unacceptable, and I expect urgent action.

"Tia Johnson was instrumental in helping…"

Tia Johnson was instrumental in helping me with a problem I had with an order. Wanted to thank her for her help!

"wonderful calendar "

it was easy to get the pictures in the calendar where I wanted them. I liked the way they turned out.

"I was sent the wrong size calendar "

I was sent the wrong size calendar and been asked to contact customer care. Contact them twice within 2 weeks not a single answer. Worst customer care I've deal with. I end up with a small A5 calendar and paid for an A3 calendar. I've been doing my calendars with them for a few years but they've put me off now.

"Customer Service"

Though I had trouble using a voucher I purchased through Groupon, Tia Johnson helped me with patience and professionalism.

"Why are you asking me for a review when…"

Why are you asking me for a review when I haven’t received my product or a response to my request for tracking information or an update? So far, I’m not impressed. It’s ridiculous that you would make someone pay extra to keep you from putting your web site on a blanket that’s meant to be a family heirloom. Then immediately start asking for reviews without providing any information about the order. The one way communication seems scammy.

"Colis perdu et pas d’aide du support client"

Colis « en livraison » puis « introuvable » depuis 2 mois… super cadeau de noël ! Malgré de nombreux tickets d’aide envoyés (impossible à joindre au téléphone) Printerpix nous a volé près d’une centaine d’euros. Ne surtout pas commander sur ce site !

"I paid for fast shipping & my picture…"

I paid for fast shipping & my picture didn’t ship off until after the date I needed it.