"Fabulous Service "

As soon as I started sending my CV I got positive results.

"Misleading & Dishonest when dealing with cancelation!"

I opted for the expedited CV service (48-hour delivery). After 70+ hours with no updates, I contacted them and was told no one had been assigned to my request. I asked to cancel, but they said it would cost £50, despite not receiving any documents.

I eventually got a full refund. If you face this issue, consider including something similar (slightly amended from original) in your complaint:

Arguing that this service is "non-tangible" and "irrevocable" under the Consumer Contracts Regulations 2013 is incorrect. Specifically:
a. Nothing has been delivered to me (as per requirements of regulation), and this is not an exempt digital service.
b. Despite paying for expedited service, no writer was assigned, indicating you had taken my money knowing you couldn't deliver.
c. your terms and conditions expressly include the required 14-day cooling off period (which is a contradiction to your assertion that you are an exempt digital service).
I was misled into paying for an undeliverable service. If I don't receive a full refund within 48 hours, I will report this to Trading Standards and file a Small Claims Court claim

Good luck if you do decide to use them and hope you actually receive something from them!

"Highly recommend your service"

Highly recommend your service. Thanks for the pointers on how to improve my CV.

"Great product"

Great product, thanks.
Regards,
Brian.

"Timely response"

The feedback was timely, practical and personalised. Corrections and suggestions were given. Thank you

"Do not use TopCV"

Do not use TopCV. Although the actual tech writers maybe good, teh company policies & customer-centric policies directing the work are terrible. Examples - long turnaround times, you are not allowed to actually speak to teh Tech Writer, without paying more money, there is NO distinction between CV re-write and LinkedIn profile work. On the LinkedIn profile, there are a few basic, obvious inputs only, their work doesnt even follow the LinkedIn profile main categories.

I have added this additional comment following TopCV's response to my comments. To TopCV - You have plenty of e-mails from me on this matter to your proposed e-mail address. Maybe contact "Rebecca" who can give you more details if you need them.. I suggest you read them.... If you want, I can put the full details that I have provided to you on this page for all to see.... I did forewarn you about this & you decided to do nothing....

"Do not waste your money"

Do not waste your money. Your results are dependent on luck on which writer they will find for you and their support will stop responding to your questions (1w+ since last response). Writer assigned to me was not knowledgeable of specifics of my profession or level of role I am looking for. The first draft arrived 40min before 1 week deadline for modifications closed. The draft was basically to apply modifications I made myself, and none of my questions answered. After complaints, I got another version but no good answers to my concerns and questions, after which their support stopped responding.

"Honteux"

Honteux, le service est plus que basique sans aucune connaissance ou intelligence. Il vaut mieux utiliser tchatgpt que de payer 130 EUR pour un service bidon.
Shame on you !

"Fits the purpose very well"

It was easy and fast to get the CV I wanted. The only criticism is that it wasn't that different from my own I did notice that the HR recruiting platforms can read easier though.

"My CV writer Owais was complete…"

My CV writer Owais was completely useless.

He couldn’t and wouldn’t even bother making the simplest adjustments I would constantly request him to make, after sending me a generic resume that lowered my chances of getting noticed from my previous CV. The next few drafts he provided had dates and descriptions all over the place. It’s hard to fathom these writers are professionals.