"Triestige frituur"

Triestige frituur! Ik bestelde mijn maaltijd en krijg melding dat hij bereid word, 45 minuten erna krijg ik melding dat hij is geannuleerd. Ik bel om te vragen waarom de bestelling geannuleerd is en krijg doodgewoon antwoord dat zijn collega tegengehouden is door de politie om te blazen en dat ik zogezegd moet bellen naar de flikken. Dan kreeg ik als uitleg dat hij zogezegd alle bestellingen heeft geannuleerd omdat hij geen zin heeft om overuren te doen...? Hij wilt geen nachtwerk doen zei hij😂 en personeel betalen kost hem te veel😂 daarna stuurt de eigenaar belachelijke berichten naar de klant.

"If I could give them a zero I would"

If I could give them a zero I would. As soon as my business was up and running a little they took off and went bankrupt. I have been lost for words I have lost a big chunk of my savings and they are no where to be found. Please don’t waste your time on this company. They don’t live up to their own words.

"WHAT A DAMN RIPOFF!"

I saved for 40 years and put my savings into this "wonderful company!" Desiree called me and set up everything. They had all their stuff together. They set me up with a great business. I started it all with a small down payment and monthly payments. I paid for 5 years, then suddenly. I was no longer getting responses, as soon as I was ready to pay off the business. I emailed, no answer. I called all the numbers, no answer. I researched online. It seems that they have gone out of business with my life savings. PLEASE DON'T WASTE YOUR MONEY!!!
ANYBODY HAVE ANY INFORMATION CONCERNING THIS FRAUD, contact ME! Thanks, Glenn

"I am so frustrated and dissatisfied this was a bad investment."

First off, I think the Training and Customer service for Time To Eat Delivery is excellent. Now Deliver Logic, the Software company not that great. I have already been a business owner, know the tax laws and payroll laws, and did my homework on the delivery business. I did make them change the Employee Hand Book to read "Contractors Hand Book" and change the verbiage in the handbook because I am giving drivers 1099's; they can't be employees. TTE employees respond fast and try to help the best they can, but I don't think any of these TTE employees have run a business before. They think all you need to do is work hard. Yes, that does help, but that is not the only factor. I busted my butt to get restaurants to sign up for me. I spent $$$$ in advertising to get customers to use my app. Now, after over a year in business, I don't think the company overall can make enough money to live on; it will take a long time to make a salary like 13 years.

I bought the company for $55K and invested $100K in advertising, employees such as a Marking professional $2,000 salary a month that worked part-time, and an IT installer of tablets or hooked up Chowly for $18 per hour as needed bases about $400 a month.

It is tough to get restaurants to trust and sign up with you and to stay with you. If you do not bring in business, they get rid of you in a month and turn off your tablet. I only get orders through Google Food Orders. No one orders from my Time to Eat App. So if the company doesn't use Google Food Orders, then I can't do business with them.

I even offered free delivery to my customers for a year to the first 100 people that signed up. No customers nowadays order from apps. I ask customers how they ordered, and they just say "Through Google! I don't want to deal with any apps."

Door dash and Uber have the same problem. Maybe 3% of their customer order from their apps. Everyone in my area of California orders from GFO (aka Google), which is off Google. They Google the restaurant and click Order Online.

Another thing is I don't get enough delivery orders now that Covid is not a big deal. I do get Walk-in orders, but Delivery Logic, the App company, will not let me markup Walk-in orders. How Delivery Logic can dictate how I can run my business is mind-blowing, but they can because you use their dispatch services and software and App. They can tell you what you can charge and who you can sign up on your website. This isn't fair I still get charged for it running through my business. After Google takes 10%, partnered restaurants take their percent; and Deliver Logic takes their percent, credit card companies that their percent. I might have 6% money to work with to pay bills.

I had to pay a good driver stand-by to pay $150 a week for sitting around doing nothing to keep a driver in an area I was not close to myself to do the driving and to keep his App on. Now, I have it farmed out to Uber or Doordash and no longer have drivers because I couldn't afford to pay stand-by and the monthly bills. I don't have time to keep hiring drivers because I don't have but a few deliveries a night. Overhead is not taught in the training package. There are bills like mailboxes, licenses, Insurance, and Credit cards for office supplies and meals for eating at the restaurant you are hoping to get business to have a meeting, and paying me a little salary is a joke! I am afraid trying to get my $155k back will not happen unless I bust my butt for the next 20 years. I just ran my first full year with TTE, and my financial statement says $5,500 positive for 12 months. This is inaccurate because the darn report doesn't have overhead costs. So I have to use another Accounting software to do my accounting. It is more like negative $150k. I calculated it out, and you will need over 1000 restaurants to make $50K a year, but this doesn't count your overhead cost. Overhead Cost: Gas, any driver's bonus, mailbox, Insurance, license, accountant fees, and your salary. I busted my ass and only got 90 restaurants to put their faith in me. I won't give up because I might have to go to other rural areas that Doordash and Uber don't go to as much. It might take me 13 years to get 1000 restaurants, that is what I calculated, and make $65k and under 20 years to get my $150k back. My only problem is I have to be the darn driver or ask the family if they can help. It's tough when you need to make $$$ and a living, but you only get $400 a month to work with. How do you do this and a job? I am not satisfied at all with my investment. The competition is too great, and customers are too dumb to use the App and get free delivery. Thank God, or I have a bigger loss. The biggest problem is everyone has their hand out, taking my little 10% that I charge the restaurant and the 10% I charge the customer. I mean mainly the Delivery Logic and Google!

"Don’t waste your money and time with…"

Don’t waste your money and time with TTE. Their training and resources are archaic and are not up to par with current technology. The 8-weeks of training is not actual training. They give you one module per week to work on your own and will not let you advance to the following modules if you finish early. They insist on having your software training the week before your soft launch and expect you to know everything you need. Once you launch, you’ll look like a complete moron to your restaurant owners when you can’t answer their questions to issues or concerns about the DeliverLogic software they’ll be using. Apparently, I was their only client who has ever wanted to receive the software training well in advance and for me, I wanted it on day one. You’ll also rarely hear from them or get responses from emails or phone calls. Their continued support after you launch is you submitting a ticket for help and hoping they’ll respond in time. If you get a hold of anyone by phone, they’ll tell you they’ll look into your issue and never get back to you until you ask about it again. Or they’ll just tell you to submit a ticket for your issues. Their market research of your area is only done on the population size of your zip codes or on information that doesn’t help you succeed. Clients struggle when competitors such as Doordash, Ubereats, etc. are already in their market that they fail to tell you. They give you a budget of $2000 for advertising which is not nearly enough to get you started when your competitors spend millions to advertise in your area. Our local radio station alone costs about $450 per week to advertise with a 10 week commitment and other advertising companies charged well over $2k for any service. When you tell TTE you’re struggling and overwhelming stressed out, they will offer their help but turn around and ask you, “How can we help you?” and, “Tell us what you need help with?” Clients have no idea what they need help with when they’ve never owned a business themselves. It’s not that TTE won’t help, they don’t know how to help. They are not staffed with experts or experienced professionals who have owned businesses and know tax laws, accounting, or IRS requirements. They simply tell you to hire a lawyer and CPA, which for clients, are unaffordable since they’ve already paid TTE their life’s savings from 401Ks and retirement accounts (TTE’s lowest package is currently $54,500). They have no references to any potential or major issues you might encounter. They advise you to hire individual contractors for drivers but they give you hiring documents like an “employee handbook” which the IRS clearly states that if you refer to them as an employee and require them to be uniformed, they must be classified as W2 employees. Additionally, you will not receive all the materials in your contract unless you ask them about it. Had I not done an inventory before I launched, I would have never received my printers that were included in my package. Don't make the same mistake I made. I wasted $54,500, which was their regular package at the time.

"This business is NOT turn key and it…"

This business is NOT turn key and it takes ALOT of work to make a little bit of money. Time to Eat Delivery does not know how to run a delivery service but they actively sell the business model. This is not the first time Desiree Malek has sold this model. Buy nothing from her, she's a con-artist. She has sold this failing model under a different name before and closed it when the pressure got too much. The owner of the business does not even operate a delivery service herself. They are closing their doors AGAIN! The dispatch team is awful. Drivers have to go through hell with the dispatch team to get an order. This business does not work well. Sure you will make money...less than $10 after fighting with dispatch for an hour or two. What a waste of time and money. ALOT of Money gone. If you want to get into delivery, work directly with a dispatch team. Do not buy it through a business like Time to Eat. You will be throwing money away.

"Great Opportunity If You're Willing to Work Hard"

I started working with TIme To Eat a little over a year ago. I would not have been able to start my delivery business without them. Their team is responsive, helpful and professional. Starting a business is never easy, and my journey hasn't been easy. I didn't expect it to be. I feel too many people pay TTE their fee and think a business will magically grow with little or no effort on their own part. TTE gives you the tools and a roadmap, but you have to choose to use those tools and follow their path or do it your own way. Every market is different, and an entrepreneur needs to be flexible and able to make decisions that will work for their unique situation. One should not expect TTE to hold all the answers in their hands. I didn't follow everything TTE told me. I started down their path, and when I met with restaurant after restaurant, I learned their needs and started doing things differently to accommodate them. A business owner must be 100% accountable for their business. When I read reviews blaming TTE about their own failures, it is clear to me the real reason they fail is lack of accountability. Time to Eat points you in the right direction. You have to bust your butt to ensure you arrive at your destination. If you're not willing to work hard, don't sign up with TTE. Don't start your own business. Continue being an employee and procrastinating on someone else's dime.

"I would do it all over again with Timetoeat"

My experience with Timetoeat has been great from the get go. It’s not a fraud it’s a real company and I have been to the main office for training myself. The staff is great and my business is doing better than I expected. I had my investment back in less than a year which is incredibly fast for those who know how real business works.
I see a bunch of negative reviews pop up all within a week after years of positive customers. That looks more like a fishy campaign than a true reflection on Timetoeat

"Buyer beware!"

We started researching Time to Eat in May 2021. We checked reviews on the BBB. We watched all of TTE’s videos online and we were sold on the “Workplace Lunch Delivery.” After TTE was featured with Montel Williams on The Balancing Act, that sealed the deal for us. Little did we know, anyone can pay to be featured on The Balancing Act. We spoke with the financial companies that work with TTE clients and we were told that we would have no problem paying the loan back within the first year. This ended up not being the case. When we were eventually able to get financing on our own and start the training process, we had modules missing and there were not any modules on the “Workplace Lunch Delivery” at all. We were told “Workplace Lunch Delivery” was something that they do not recommend anymore. This was after we had already paid IN FULL and invested our time.

After a few weeks of training, some of our supplies started trickling in. We were highly disappointed in the boxes that we opened. The tablet stands were cheaply made and embarrassing to take into our partnered restaurants. The candy jars, stickers that did not fit on the jars, and expired candy we received, was subpar to our expectations. Our brand colors are charcoal gray with silver lettering. The hats that we received were black with white lettering. The uniform shirts were the cheapest shirts possible and were not available in the size that we needed. As for the “design team,” everything was cookie cutter designed and looked just like all the other RDS’s from TTE. We were told that we would be able to customize our logo however, this was not the case. We wanted our font to match TTE Delivery’s branding. We were told this wasn’t possible and that we could not add anything else to the design. All of our marketing materials included a “launch” code for free delivery that made all of our marketing material unusable. The training for hiring drivers was poor and a waste of time. We did not get a business plan or handbook during the training process. TTE has very little knowledge of the restaurant delivery service and hospitality industry. Whenever a question was asked, we were met with “that’s a great question, let me ask the team and get back with you.” This sounds great in theory but we often did not receive answers to those questions. There was absolutely no training on finances at all. When setting up tablets for restaurants, TTE knew from previous clients that fake emails do not work, but continues to train new clients to use fake emails for software use which hinders business. The ads for Facebook were purchased for an area that was 30+ miles away from where were starting up and this was a waste of money.

When the sales person came, we were told that we would have to pick and choose which restaurants we wanted because we would have more than 20 partnered restaurants to start with. This was not the case. In fact, we still do not have 20 and we are at our 7 month mark. We were told that if a restaurant refused to work with us, they could be added to GFO (Google Food Ordering). This is not ethical for good business practices. The sales person was unprofessional. He pushed his son’s graphic design services on us after we declined. He also got us thrown out of a restaurant from being too aggressive. While he was here, he engaged in several unsolicited conversations about weight loss.

We were told that the app for our customers would be available in 4-5 weeks after our launch date. In reality, it was actually 3 months after we launched. We were told that by week 5 of training, we should free up our schedule or take several weeks off of work. At the time, we had a successful trucking company for almost 3 years. We communicated with TTE about the timeline of training and launching. We were very clear about the importance of following our timeline before the trucking company was dissolved. At first, we were bullied to start sooner than our projected launch date then because of the high demand of other clients starting at the same time, we were manipulated into starting later and told that it was unknown when we would launch, which was false.

In short, we had a successful business. We took a step of faith and wanted to serve our community. We were taken advantage of and given poor tools and training. We were unaware of the extreme learning curve and due to this, we are unsure if financially we are going to be able to continue in this industry. The toll that this has taken on our marriage and our mental health has taken us to new lows.

Buyer beware! Do not let them manipulate you. Do not let them gaslight you.

-Casey and Colleen Wilson, Time to Eat Indiana

"Thank You Time To Eat Delivery"

I came across Time To Eat searching for a business I could start that would help others myself and my community , I don't have a dime to lose so I did my research and found Time To Eat to be a reputable company! So I got my cash together and here I am on this new journey in life and I just want to say" Thank You Time To Eat Delivery for amazing service and your knowledgeable staff that I now call family I have learned so much from the training modules and the zoom training meetings and I am eternally grateful for the keys you have given me to run a successful delivery business. The whole team has been so very accommodating and always there when I need help. May 9th I had the opportunity to go to the home office, meet the staff and do some training ,they are young geniuses! I was so impressed with their expertise , professionalism friendliness I did not want to leave ! My representative came down to form restaurant partnerships for me this past week so I went with him to learn all that I could learn, by day 2 I was able to walk in a restaurant and form a partnership with what I learned from my rep! I was bursting with excitement! I will be doing my soft launch soon it is more like a test drive where friends and family place orders so we can check for glitches and make sure all of my software is working properly before the full launch which I am grateful for because it gives us the opportunity to fix anything that needs to be fixed! I want to thank Desiree Malek Crouse she has a heart of gold ! and goes out her way to assure your success ! I want to thank the whole family team for all their dedication and hard work!