Aerialforce
Richard
"Overpriced"
Purchased the aerial repair service. Came at 6pm when it was dark so unable to check most of the system, no alignment done. Main problem was need for a 12V PSU, charged £78 for what should be a £15 part in addition to the £83 callout fee. Apparently "management makes him charge that." Socket was not repaired as the "cable was too short" so the aerial just falls out of the wall. I wouldn't use them again, which is a shame, as the engineer seemed good.
Susan Ward
"Two Sky Glass TVs wallmounted successfully…"
I have had two Sky Glass TVs wall mounted, and am very pleased with the results. Lee was extremely professional and friendly, and cirtainly knew what he was doing! Lee even helped me decide where the TVs should be positioned, and suggested they be swapped over to different rooms - an excellent idea :-).
Because these TVs are heavier than normal Lee explained the risks involved very honestly, and went to great lengths to explain the possible drawbacks.
I highly recommend this Company.
Sue Ward, Lincoln.
tristan adams
"This team is on point"
This team is on point. Helpful on the phone, a Quick appointment and Sam is knowledgeable and friendly. I’ll be calling these guys again in the future.
Darren Monday
"I would like to give a big shout out to…"
I would like to give a big shout out to Michell for his very friendly attitude and approach, i found him a credit to your company and i am very impressed.
Ollie Charleton
"Communication and workmanship - Top tier!"
Great communication from the customer service/support team in the run up - as well as a quick turnaround for getting the wall mount sorted. Tom was brilliant in his workmanship and involving you in the process each step of the way - I would highly recommend.
Consumer
"No signal with satellite"
No signal with satellite. Called in and they sent me engineer called Sam arrived with in 2 hours, done good job. Definitely recommend. 👍
Martin
"Excellent service would highly recommend"
Arrived at the time they stated very speedy service excellent service from the staff on the telephone to the engineers who called
Kay Balm
"TV wall mounting"
Kev Lawler came the same day to assess the problem and explained how he would fix our tv to the plasterboard wall using an adjustable bracket.
We arranged a day and time for him to come back and do the work.
He is excellent, the work was done quickly, carefully and efficiently. He did not leave any mess and was very pleasant.
Karen
"Smart TV and Ariel issue"
Had an issue with my terrestrial channels, after moving home. Have to say would 100% recommend! Sam was absolutely brilliant he fixed the issue in no time at all, he was honest, knowledgeable, super polite and friendly. After a stressful week Sam has left me with a working TV and a smile 😊
Jill Read
"Almost five stars!"
Tom called at around 4.30pm on Tuesday 30th January and was pleasant, helpful, competent and explained what was needed. After the diagnostic of the problem, he said that I needed a new splitter which would be £150 and that he had the part in the van. I decided to go ahead with the repair and now my TV's are absolutely fine. The final bill was £262.80. For such a sum, I would have liked an invoice with more detail - the cost of the splitter and the labour in fitting it for example. It is as well to bear in mind that the costs quoted don't include VAT. The work and the engineer were fine but I always like to be reassured that the price was right.
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