Munro-Greenhalgh has its roots as far back as 1926. Even in this new electronic era our values remain the same as they have always have been – to try our hardest for our clients. First and foremost you need to understand that we work for you – not the Insurers. Our objectives for any client are: – 1. To help you identify areas of ‘risk’ to you and your business. 2. To provide advice on measures that may help you reduce those ‘risks’ and where appropriate to arrange a suitable Insurance policy (with a reputable insurer) at the best possible price. 3. Finally, and most important – should an accident or loss occur to be there by your side to ensure that claims are dealt with as efficiently as possible. Sounds simple – but it’s not! No two clients are the same – there is always something unusual that has to be considered. There are also various Insurers, from household names to specialist schemes to obscure insurers based in far away countries all with their own policy wordings and small print. We as your Insurance Broker have many years experience in knowing how our industry works – which Insurers offer good or poor service. It’s not all about cost but the best value for money. Unfortunately on occasions disputes do arise with Insurers – but that’s part of the fun and games of our job. We won’t shy away from an argument and will always fight our clients corner to ensure a fair settlement.