"Had a lovely experience Lewis was able…"

Had a lovely experience Lewis was able to help during an difficult situation. He was very professional

"Always tried to take my parent too…"

Always tried to take my parent too early even though they had been told the money would not be in the bank untill later that day. The app wouldn't let me change the date. I called up but the woman on the phone didn't understand me so I gave up. Very unprofessional service. I cancelled my direct debit and logged on to pay each month so I could guarantee the money would be there. Was a lot of hassle and will never do it ever again

"Even The Ombudsman avoid this company!"

If you're in any doubt about how dodgy this company is, even the financial ombudsman doesn't want to handle any more complaints about them. In May this year, a new scheme of arrangement was agreed between FOS and Amigo. This now means that any complaints will be handled by Amigo themselves, and placed into a claim scheme that will be reviewed in November. So they are now basically doing whatever they want and acting outside of the Consumer Credit Act 1974 because they know that they can carry on until at least November this year before they lose their credit licence.

I paid off my loan completely over 7 years ago. In 2020 I made a claim against the business and they compensated my guarantor and advised that I now owe them money. No formal demand was ever issued, nor a payment schedule, yet Amigo is now marking defaults against my credit file to show missed payments. When I contacted them, I was advised that they don't know what I mean. I asked for a copy of their complaints process, they don't have one apparently. That's who you are dealing with folks!

"Very friendly and helpful"

Great company to work with when mainstream lending is not an option. High interest but that's to be expected. Don't borrow what you cannot afford and you won't have issues.

"Please avoid this company at all costs"

Please avoid this company at all costs! They take advantage of people in difficult situations and the interest on their loans is ridiculous! They will harras you constantly at all hours of the day if your payment is late are not interested why. Their staff are extremely rude and act almost like bailiffs on the phone. PLEASE IF YOU ARE DESPERATE FOR MONEY EXPLORE EVERY OTHER AVENUE FIRST. And if that doesn't work still avoid this company.

"End of my loan"

I have just finished my long term loan with Amigo. I feel that Amigo have been outstanding throughout my loan period and cannot thank them enough for their total professionalism,knowledge and just basically decent bunch of people. Thank you once again.

"NEVER AGAIN!!"

I was a guarantor for a lender and bitterly regret doing so. If the payment is late I was bombarded with emails, texts and letters in the post, sometimes on Saturday and Sunday at unsociable times of the day. By the nature of some of the borrowers who go to Amigo, they are likely to be those who may not be organised enough to pay their debt on time.
Thankfully finally our debt is finally paid but I would NEVER take on this role again

"Robbing B******s Hope they go under!!!"

Robbing B******s Hope they go under!!!

"Absolutely awful company"

Absolutely awful company! Constantly harras you and very rude staff. Never borrow money from them!

"PLEASE never use them"

I should never have been given this loan I couldn't afford it, I was ill and vulnerable and am lucky enough to have a friend that was just trying to help me survive so agreed to be my guarantor. If you are 1 day late you get harrassed non stop, they are not interested in any changes of circumstances, and just don't care. I've also just followed their link to submit my claim and got a big red warning sign saying I'd been blocked from their site?! They will destroy your mental health, please avoid