"Had a full MOT lane installed by Gemco"

Had a full MOT lane installed by Gemco, Sam arranged the whole thing and was on site multiple occasions overseeing the various stages then helped us with the application to DVSA. Once installed we had a few teething problems but again Sam came to the rescue and with the aid of Ash in customer services all issues were resolved. As with any new build problems and obstacles will always arise but Sam and Ash sorted it all. The engineers are all excellent at their work particularly Chris who sorts the emissions side,,

"Hi please please I will give you advice…"

Hi please please I will give you advice about this company for people who have a garage or are opening a new one up especially regarding MOT stations I advise you STAY CLEAR OF THIS COMPANY they rip you off customer service is appalling they are so rude to people once they have your money they ignore you. DO NOT USE THEM!

"If you’re going to drive like a idiot"

If you’re going to drive like a idiot, atleast don’t do it in a sign written van. Indicators aren’t used, just moves over and nearly hits you and multiple other vehicles . MJ20 VHH

"Where is the zero option for a review?"

We have been constantly let down by this company but alas they have the monopoly on calibrations for out gas and smoke machines. Despite booking and paying months in advance they fail to turn up on the agreed dates and no one seems to give a monkey when you call them.
Here we are again with a machine that will not allow testing just three weeks after another late calibration. An engineer cannot attend for over a week leaving us unable to carry out our core business.
Avoid having anything to do with this terrible company

"Avoid at all costs - Terrible post sale service"

I strongly recommend avoiding this service and have advised others to do the same. They supplied a defective ramp, which has caused ongoing issues. Each time an engineer is sent out, they take the ramp out of service and the business faces months of delays due to parts being unavailable. Despite numerous official complaints, resolutions are incredibly slow. The Essex area manager promised to visit and address the problem but never showed up. The company is quick to blame the customer, claiming, "It has been determined that the ongoing issues with the pulley covers, pulleys, pins, switches, and cables are not due to manufacturing defects, as suggested by the customer. Instead, the damage is occurring during the loading/unloading of vehicles onto the lift." This reasoning is questionable given that there is only one way to load and unload vehicles, which suggests the product is not fit for purpose. These issues have persisted for years and, judging by other reviews, appear to be a common problem. As a single-ramp MOT station, the impact on our operations has been substantial.

"Very bad service"

Very bad service. They convinced us to buy a Bradbury ramp from them, promising that should anything ever go wrong, they would be out within 48 hours to fix.
We called them first to come out and conduct the annual lift inspection. They could not come out and we had to wait for 4 months for them to conduct the inspection.
Ramp broke down eventually and we needed them to come out and fix it...3 months later and we are still waiting for someone to even return our calls.
Their service is absolutely rubbish once you have purchased the equipment

"Scam alert"

Now a full week has passed since refund was promised and nothing from them!

I guess it is really a scam, and have to take it to relevant authorities now….



——————————————————-
Yet an other day past, three days since promised refund to be processed immediately, yet only more delays and BS!

They really want to get all negative reviews to be removed, at all costs!

A bunch of bullies as it seems….

———————————(original post below)

They have quoted me for a lift and I have paid immediately!

Two weeks later, tell me that no stock, wait for an other three weeks, when I was told originally stock at hand available!

An other couple of weeks, now they ask for payment, that has been done to that was originally supplied, only now asking to a different bank!

Scammers all around!

Be aware!!!!!!!

Subsequent to my first note above, I have been told that they didn’t send an account reminder, and request for a payment again!

If that is true, they system is compromised and customer data had leaked to people with malicious intent , yet company didn’t warn anyone!

I have also been told that refund is processed, yet beyond more ‘talks’ and deflecting, like keep asking for bank details to refund to, nothing has been send back!

Also been told aggressively, that they are a multi million turnover business and they have no time for me with a single lift order…..

Sad to see such behaviour and lack of respect to clients.

Also, let not forget, they were not aware of this site till I have send the screenshots, and now busy fighting to get my notes removed, instead of resolve the issues and restore customer satisfaction!

"Avoid pathetic firm "

Avoid totall waiste off time and money take u money and 0 after service and false promises will cost you thousands in down time due to their blatent lies

"Rubbish company Great ramp and I’m so…"

Rubbish company Great ramp and I’m so glad they use contractors to fit them, they are the worst company out there for garage equipment and back up service rubbish, phoned to book service and they wanted £200 up front before they would even consider booking it in. My advice is avoid at all costs

"Had a very lovely chap called Michael…"

Had a very lovely chap called Michael in today. Re calibrating mot emissions machine, absolutely first class service from Michael ( travelled from London) took the time to explain everything and answered all questions with no problems. Absolute gentleman of a man and a great credit to your company