Whistl UK Ltd

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902 reviews
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Customer Reviews about

Whistl UK Ltd

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Dave

1.00/5.00

"Delivery company that don't deliver"

Like many others I would give it 0 stars if possible. Ordered two books off amazon, the tracking info said delivery attempted but driveway inaccessible..... I don't have driveway. and the other one said I had refused delivery.... Except I was in and no one pressed the buzzer. I was also able to see my front door and the no one approched. Terrible service, delivery drivers who seem to drive but not deliver

26/10/2022

Glass Kungen

1.00/5.00

"Never got my pakage"

Never got my pakage

26/10/2022

Will O' Thewhisp

1.00/5.00

"Whistl is ran by crooks"

if I could give zero I would.
by looking at reviews, I have experience the same thing. I order my books online and it's the first time I was seeing it was being delivered by this company. I waited for long before asking for a refund because it looked that the book I paid for will never be delivered because they were no tracking record. They just give a number and that's all. I will contact some seller again and ask them to not use Whistl ever again, they are crooks.
I just had a look at the good reviews. They are fake, they are written by the employees of whistl and they don't hide it. It's another clue on how bad they are.

26/10/2022

Sheila Callanan

1.00/5.00

"My parcel did not arrive"

My parcel did not arrive. Tracking showed 'awaiting collection'. The company, Personal Creations assumes it to have been lost in transit as tracking has stopped.
No notification from Whistle was forthcoming and there was no way to contact them.
I hope to receive a full refund from the seller, but this is quite disappointing under the circumstances, as it was a Personalised wooden cross ordered for my husband's confirmation service this coming Sunday 23rd October.
It seems Whistl parcel post is not very secure, or accountable.

20/10/2022

Brian

1.00/5.00

"Bought blu-ray disc(ebay…"

Bought blu-ray disc(ebay seller)29/09/2022, no delivery 12/10/2022, zero website information, total joke "delivery" company...🤬🤬🤬

12/10/2022

DM Waugh

1.00/5.00

"They couldn't care two hoots..."

A rare book I ordered for a birthday present has disappeared. Whistl were contracted by the seller to arrange for the safe transportation of the book from the seller's property to my home. They in turn subcontracted the ever inefficient Yodel. Whistl say Yodel have collected my parcel; and Yodel say they have not collected my parcel. Neither are prepared to assist, so both must be held accountable. Let's see what they say in the Small Claims Court.

26/10/22. Proof of the pudding is in the eating, they say. No response from Whistl - confirmation they don't give 2 hoots....

11/10/2022

Snoopy

1.00/5.00

"Rude Customer Service - AVOID"

I've just tried tracking my parcel on the Whistl (never heard of them) website. It says "Your parcel has been scheduled for delivery to its destination" - i just phoned them to ask what time they deliver up to as it hasn't arrived yet...and i was told by a very inefficient (got all the details wrong i told him), unhelpful (sounded like he couldn't give two hoots about helping me), unprofessional (kept huffing and puffing down the phone) that they don't deliver the parcels and that it has been handed to the Royal Mail. I asked him for the RM tracking number and he said there isn't one. How ridiculous is that, i can't track my parcel anymore and i have no idea where it is or when it will arrive!

11/10/2022

Chester Nepal

1.00/5.00

"Ridiculously poor service"

Ridiculously poor service. Parcels left stranded for more than a week God knows where, tracking status unchanged, and no recourse for the recipient to contact the company to figure out what's going on.

11/10/2022

Gary Chapman

1.00/5.00

"1 parcel out of 4 delivered"

Used them four times,..

Twice the parcels never arrived. Another time it was placed in a bin (on bin day) and a card was left saying "left in a safe place" ... and garbage man took it away : (((

Only once did I get the parcel, after two weeks of nothing happening with the tracking at all !!!

They told me that they sometimes use Yodel, which is another carrier that just doesn't care. DONT TRUST YOUR PARCELS TO WHISTL!

80% of the reviews are 1-Star for a reason : (

11/10/2022

Matt Leeson

1.00/5.00

"Left my package on the driveway in…"

Left my package on the driveway in front of my house in broad daylight and drove off, didn’t wait to check if I was in. Absolutely appalled

08/10/2022
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