"A must for worried parents"

I bought two watches they work well, i'll be ordering another one shortly. Would recommand.

"Waste of Money! Stay Away"

I purchased this for my nephew for his birthday and it completely didn't work. I called customer service to advise that the watch was reporting the completely wrong location and it was brutal to even get ahold of someone there when I did speak with someone they were very rude. They were not able to fix the issue and I've spent $350 on a watch that doesn't work. Avoid at all costs.

"They say they love to do support and they aren't kidding."

They say they love to do support, and they aren't kidding! Joya knew the products inside out and was able to talk me through absolutely everything I needed to know in a single phone call. The communication was speedy and follow-up rock solid. A pleasure to deal with these lovely folks.

"Great product even better customer support"

bought two of these watches for my children. I found the set up a bit tricky but Joya in customer care was absolutley amazing in getting the watches up and running for me. Joya provided the best customer service I have experienced in a very long time. I am extremely happy with the watches. Good quality and have all the features I was looking for (my kids think they are pretty fun too). Would highly recommend these watches for any parent.

"My experience with Lil Tracker and…"

My experience with Lil Tracker and customer service Jonathan Boyd has been nothing short of amazing. This man went out of his way on more than one occasion to make sure I was completely satisfied with my purchase and walked me through setting the watch up.

My grandson loves his watch and I am at peace of mind knowing I can locate him at any given time.

Thanks again Jonathan for all your help. You rock!!!

Melinda

"Best kids GPS on the market"

I haven't found any trackers out there for kids that have EVERYTHING that Lil Tracker offers. This is by far the best product and service for your buck. First of all, the watches are sharp-looking at my kids like to wear them. They come with a bunch of screens that the kids can easily navigate. My oldest likes to call me from her watch to voice-chat, especially when showing off to friends:) My youngest loves the Steps tracker and we often find her running around in the house and then stopping to check her watch! The app itself wasn't my favorite when I first signed up, because I've seen more user-friendly apps with other trackers and was hoping it would be better. But I've been told the app is going to be totally made over in the coming months, and then I think this product will be perfect. My most used feature is calling in to the watch (without the kids knowing) and listening to their surroundings. Once I hear them laughing and having fun, I can be sure they are okay when out of sight. Even better than the watch features is the customer service. I've been using Lil Tracker devices for a few years and the staff know me by name and have called me to check in and let me know about deals (including free months on my membership) and have gotten a hold of me right away when I've emailed a question or concern. I have one child that is special needs and a runner. This watch has been a God-send for our family and for the school - who can also be individually added as care-givers. The map pinpoints her exact location. The battery lasts all day and sometimes a couple days, depending how often they play with it. Oh! Another thing that I find handy is that I can set time frames for the watch to be "locked" and they cannot play with it or make calls (other than SOS) and I use this during school hours. I have recommended this watch to many other families, especially those with special needs kids. We used to have a tracker (I won't name which one) that had a "better" app, but it was double the price and had limited features beyond the tracking. Also it was a lot bigger, needed to be affixed to the child's clothing, and was not water resistant. I've been waiting for a pet tracker to come out.. because I trust this company with my family's safety! They've proven to be reliable and kind of make us feel like family. I'm telling you, once you're able to track your most precious little family members, it's pretty hard to imagine ever being without the Lil Tracker in your life. Well worth the cost.

"Joya T from Lil Tracker Support Team…"

Joya T from Lil Tracker Support Team has been so helpful. It made me feel the company cares for its customers with utmost care and respect.
My kids watch got damaged in water and Joya T walked me through all options to recover the watch and when that it not work offered me warranty options for a replacement. Amazing support team member you have LILTRACKERS!!!

"Disappointment"

I am giving one star only because I can’t give zero. I bought two Lil Tracker watches for Christmas presents. On Christmas Day, I tried to set up the watches and was unable to get them to work. Lil tracker was closed until after the New Year. I called and left a message with Lil tracker. We had several calls and emails back and forth. For nearly a month, I tried to get the watches to work. We receive delivery of these watches December 20, 2021. I had emailed Adam, on January 21, 2022 that I wanted to return these watches because of the frustration of trying to get them set up. We talked on the phone and he told me that it was past the 30 day return period. I understand it was past the 30 day return, but they were also closed from Christmas to New Year’s Day which I don’t think should’ve counted in the 30 day time period.
On top of the watches not working the app is terrible. Every time you open it there is an ad every time you switch the screen there is a different ad. You have to pay so that you can use the app without ads.
I had purchased the Sim cards from Speed Talk which Lil Tracker recommended. I also contacted Speed Talk several times trying to get the watches to work.
I am very disappointed that Lil Tracker does not stand behind their product.

"Not a reliable device."

The watch works as a watch. However, it is an unreliable device to track your children. Many times I was unable to locate/contact my child. I strongly urge parents to not use this device as any means of communication with or tracking your child.

"Good Product"

The kids watch is a decent build quality, but after you purchase the watch and data plan you have to subscribe to block ads on the App.

Update: I’ve used the watch for a while now and I’d say the cost is minimal for the service it provides. After more then a year of use I’d say we’re happy with our purchase.