"Worst health insurance company"

Worst health insurance company, they always looking for money not people, they don't care about people they only care about money. I wait a month provided all documents the quotation suppose to be 3500 AED but they quote me 48746 AED no one can even imagine after a month of back and forth emails providing documents and reports they quote such amount , they torches me by asking unnecessary reports and at the end they abuse me with such high price.

"V bed service they charged for recovery…"

V bed service they charged for recovery service when I ask them I need recovery it's emergency I was on rode they refused they told ur not cover insurance even I paid for recovery v sham

"Probably the worst insurance company in…"

Probably the worst insurance company in UAE

"Very bad insurance and management "

Very bad insurance and management
My car have been accident from 4 days still no response from insurance
Never recommended and I will never renew
They deal like this with premium insurance
Like that what will be for 3rd party

Stay away everyone

"Very very bad customer support"

We were customers of Oman Insurance for our 2 cars for 4 years before it changes to Skukoon. Oman insurance was very good and helpful but since it changed to Shukoon they have a very bad customer service!
We have full cover for the car and for the first time we called for a car breakdown.
All customer service agent weren't available so they send us to a bot on Whatsapp and the line cut.
We called again after register a complain and an agent came to us, start to tell us to be patient without giving any updates and finally hang-up on us!
So desapointed. We realise that in case of severe emergency the insurance will not take care of us! We will change immediately to a better insurance with higher customer service standards!

"They attempted to double the premium…"

They attempted to double the premium for the renewal, upon asking for explanation for the price hike, they asked for more documents. They tried to lower the premium a bit, but not much, but never bothered to justify the hike or provide any information. Insurance was barely used.
It's basically a scam. Avoid by all means.

"Useless support center"

Useless support center. The insurance company compensated 40% of my expenses due to a lack of reports. There is no way to add new reports through the app or update reports through the support center. Great insurance for saving money for the company, but the worst from the client's side.

"IF THERE IS AN OPTION TO RATE IT ZERO…"

IF THERE IS AN OPTION TO RATE IT ZERO STARS, I WOULD DEFINETELY CHOOSE THAT. WORST INSURANCE I HAVE COME UPON SO FAR IN MY 7 YEARS HERE IN UAE. IT HAS BEEN 2 MONTHS AND COUNTING SINCE MY COMPANY CHANGED OUR INSURANCE FROM NEXCARE TO SUKOON AND UNTIL NOW, THEY STILL ARE NOT DONE REQUIRING ME TESTS JUST TO APPROVE MY APPLICATION, AND WHAT I HATE THE MOST IS THAT AFTER I SUFFICE THEM THE NEEDED TESTS, THEY THEN REQUIRE ME FOR ANOTHER ONE AND THE PROCESS IS NEVER ENDING!!! THEY HAVE CAUSED ME DISTRESS PHYSICALLY, MENTALLY AND FINANCIALLY AS I HAVE TO PAY IN FULL AMOUNT THE NUMBER OF TESTS THEY ASKED ME TO DO. VERY UNPROFESSIONAL.

"WORST"

WORST! IF I CAN GIVE THEM A ZERO STAR I WILL - MY COMPANY CHANGED OUR INSURANCE FROM NEXTCARE TO SUKOON, THEY REQUIRE A LOOOOOT OF LABS AND CONSULTATION BEFORE GETTING APPROVED AND AFTER ALL THE LABS THEY ASKED, THEY ASKED AGAIN FOR MORE AND MORE LAB TESTS THAT COSTS THOUSANDS OF DIRHAMS. THIS WAS GOING BACK AND FORTH FOR TWO MONTHS NOW AND COUNTING. PLEASE DO NOT EVER CHANGE TO THIS INSURANCE AND SAVE YOURSELF FROM A NIGHTMARE!!

"worst customer service ever"

worst customer service ever. i just changed my insurance from Nextcare to Sukoon. they dont understand that its might be medical emergency and they take many days for approval. never ever choose this....