"Be very wary of references from Greycoats"

I used Greycoats for a Housekeeper. I think their main interest is their fee and covering their backside. The references they took were hopelessly inaccurate. The lady they found Cristina was reluctant to drive - I had told them driving was essential; she was also a serial liar; she was reluctant to follow instructions; she took 3 weeks holiday in the first four months; she secretly left breaching her contract; and has left owing money and with various letters arriving from debt collectors. Just hopeless. Avoid.

"Not a caring or helpful agency"

I have to be completely honest, I don’t like giving bad reviews but I hope to help others in need of a job before they consider registering. The application process is very lengthy, and to become a candidate you will need to do extra steps such as photo copying your passport and asking the post office to verify it which is at a cost. The interview process is very long and they promise to help you and lift your hopes up.

After registering and you are interested in so many roles, you find that all agents there don’t give you any chance to interview with the clients. They simply say you don’t have enough formal experience. Even someone with plenty of experience, with ability for the roles, they are not interested. I feel they are willing only to take on ‘senior’ candidates with 15+ years of experience, then you’ll be a good fit for the roles. So my advice is anyone of a younger age, don’t register with this agency as you’ll have countless rejection and feel as though you are not good enough. I gave up in the end and feel much better for it. Please just save your time and try other agencies that care more.

"Employers Avoid"

We wish we had seen the reviews posted here before instructing them to find staff. We are taking legal action against them to recover our substantial costs and fees paid to them. If you’re an employer expect unsuitable candidates. They claimed to have only had “4 or 5 issues such as ours in 20 years”. Well, reading the reviews here that is clearly not true.
Date of experience: November 07, 2023

"My experience of greycoat lumleys has…"

My experience of greycoat lumleys has been 5 star, it has taken a while to find the right job for me, but you have to realise that due to the nature of the high end clients, job vacancies for specific roles, you need to wait for and you will be rewarded with a stunning location and family to work for.

My agent Aaron has been amazing, so warm and friendly and professional, he has been with me every step of the journey, from my 1st interview to set me up with greycoats and offering support and advice before my face to face meetings with the client and he has been the key link to my new principal owners to "sell" me,and alway at the end of the phone or email.

I would highly recommend this fantastic high end agency.

"This is a terrible company and the…"

This is a terrible company and the managing director Debbie Salter does not respond to clients and they place flakey candidates. The agency does not take child care seriously and they are not to be trusted.

"Scam"

Waist of time and effort ending up nearly getting scammed paid £42 and once the lender received it they wanted more money i thing another £78 if i do not get the money back shall report them to the police

"False ads to lure you in …"

False ads to lure you in and once they have copies of documents they "must have to proceed with the application" photo, proof of I.D, etc the position is suddenly withdrawn due to 'having a candidate on trial or client is going to wait till later in the year'. Not real jobs and clearly just fishing for your data, DON'T SEND ANYTHING TO THEM, I have no idea what there going to do with my data I hope it's not a scam. Save yourself slot of hassle and don't bother.

"Not even given a chance"

I saw a job which was ideal on their website so I uploaded my CV and tried to apply, but unfortunately you need a client number and you have to wait for them to contact you, you can’t apply until they think you are worthy to apply for their clients.
I decided to email a member of the team and stated how much I’d like to apply for this job, and within 2 minutes I got a reply to say she read my CV and my 15years experience in the field wasn’t enough. She stated someone was at the second interview stage…. It was a very patronising email and I won’t hold my breath for a client number for future opportunity’s.

"Dreadful from an employer's perspective"

It does not surprise me that the Greycoat approach is simply not to engage with a forum like this where all of their very unhappy customers might congregate and provide details of their experiences!

We paid them thousands of pounds for an employee who was at best average (and often worse than that!) and when she left (giving us no notice and after not being with us for long) they provided no help with finding anyone else and simply expected another huge fee, for doing virtually nothing, and despite the very poor experience we had had the first time around.

"Worst agency of all"

Worst agency of all! I had a trial with a family and I reserved a my free Saturday for them. The children loved and connected with me very well! We did engage in playing. The family however thought the trial was not productive and thought they don't have to pay me for my precious time. The agency didn't even ensure that the family payes me! They did no effort themselves to make the family understand that trial must be payed. I never experienced anything like this. Please be aware and avoid this agency. It's a pure waste of time!