"Such great customer service!"

Such great customer service!! Had some questions and heard back from the team almost right away. Really love this brand

"1 month later where’s my dress? "

I ordered a dress on 10/28 and it is now 11/24 and it still hasn’t arrived. The order tracker estimated 11/9 and no further updates. Thinking this might be a scam.

"Awful return process"

Awful process! Got reeled in my an instagram ad, the item was lost in the mail for a few days and didn’t arrive on time for family photos. Not their fault, so I was going to keep it, but the dress looked like a parachute on me, had to wait a whole day for a return label that I paid for, but anyways. Sent it back they said they received it on nov 4th, emailed them they said 10 business days for a refund, that they’ll process it nov 18th. It’s nov 20th still don’t have my money back and they haven’t responded to my email. It’s 2024, if I returned an item in perfect condition, why so long on a refund?

"The Bekk IS A COMPLETE SCAM - AVOID"

The Bekk is a complete and total scam - one of those "see it on IG and it comes looking nothing like the product, weeks later." They also have the most arduous and predatory return process where they say they send a label in the package and then make you go log in, request a return, and you can only return with THEIR label for $12. AVOID.

"DO NOT ORDER, ORDER DOESNT ARRIVE"

I ordered two pieces of clothing on December 13. It is December 28 and I am still going back and forth with customer service about where my package is and when it will arrive. Their website clearly states please allow 1-6 business days for delivery, yet it has been 15 days still no package and the delivery date gets pushed back.

I know it’s a busy holiday season and the customer service agent, Lee, has been very kind and patient and informative. However, it feels unfair that I am being told things that are easy to find with a simple google search, like when it will arrive and what happens when it’s a busy holiday season. But now it’s going to be delivered January 2 as per my notifications and that’s nearly 1 month after I ordered it.

If you are looking for something in a reasonable time frame do not order from
This place and now after reading he reviews it seems you’re better off getting a dupe from SHEIN or Amazon given the quality is claimed to be lacking.

"do not buy"

resell shop, for the price the quality of the clothes do not match. very disappointed.

"Never received this item."

Never received this item.

"Amazing outfit and great customer…"

Amazing outfit and great customer service!!

"I loved the clothes! But small"

I loved the clothes sm, I wish they were a big bigger (I ordered M/L).

"Never received"

Never received