"School boy error…"

I made a mistake with my delivery and Yvonne was amazing! She let me know that it may be too late to change it but she would try. Later that evening I received an email from DPD and my delivery is now going to be early. So grateful for her help and can’t fault this company at all. Thank you so much! Yvonne and Xpres

"Huge shout-out to Rob Bruckshaw & Joe…"

Huge shout-out to Rob Bruckshaw & Joe Breward for top class Technical Support. Fast with replies, identify potential problem and scheduling engineer visit. Our machine is back in business!

"20% CHARGE from the total order if you want a return/exchange"

20% CHARGE from the total order if you want a return/exchange a product bought from them.
Opened an account just to place an order from them, then went back to my original supplier (did't have the product in stock at that time) and closed the account.
Stick with proper companies where returns/exchanges are way easier to deal with.

"Great to work with"

I’ve bought from this company for over a year and my experience has been overwhelmingly good.
We had one order go missing (not their fault) and they sorted it & have always been great to deal with if you ever need to speak with them.
Their clothing is great quality, HTV is the best we’ve ever used and their printable transfer papers work really well too.

"Good customer service"

Good customer service

"Very happy with my vanilla T-shirts…"

Very happy with my vanilla T-shirts great quality

"Great quality"

I've purchased sublimation T-shirts, hoodies and some of the men's t-shirts. They are all excellent quality, and the sublimation clothing printed really well. Very fast delivery too. Would highly recommend.

"sublimation "

I ordered several sublimation items to try out. The delivery was really quick.
Maddy from Customer service has been very helpful. I can't wait to try out the items sent to me. Thankyou xpres.

"Poor service and no refund issued "

Placed an order for a Heat press for next day delivery, order item early to ensure it would dispatch on time and item was instock. Waited around the next day as it was pre 12 delivery and item didn't arrive. "Warehouse" had supposedly sent it standard past even though I paid for next day delivery.
Called Customer service to say I wouldn't be around for delivery and that was the reason I ordered 24hr delivery service.
I cancelled the order with the customer service agent, I was advised I'd receive confirmation of my cancelation. I am still awaiting confirmation of order cancellation and I still don't have my refund.

"Great product and service "

Great product, helpful advice, super quick dispatch and delivery. Happy to send samples to test prior to purchase.