Microglobe

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164 reviews
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Customer Reviews about

Microglobe

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Stelios Efthimiou

5.00/5.00

"Great service and excellent price (best …"

Great service and excellent price (best in Europe actually for my item) from MicroGlobe.
The Telescope delivered promptly and fast.
I m very Happy!
If Microglobe is able to adjust the cost of transport depending on the weight/volume of an item (different shipping price for small - medium - large packages), their final prices will be unbeatable.

Highly recommended++++

27/09/2017

Ally V

1.00/5.00

"Absolute nightmare"

Firstly, before purchasing anything I've never ever thought of checking out an online shop reviews before, except for eBay.This was a case of the cart before the horse!
Microglobes online shop is brilliant, the prices are very good and the delivery of my purchase was prompt but that's where the good news ends.

My problems started when I returned my purchase under the long distance sales regulations which is 14 days for a full refund.
Cutting a long story short, I returned my purchase on the 31st of july 2017 and after an escalated case through PayPal I have eventually got my refund of £126.88 back on the 21st of September (thought I'd lost it)

Microglobe also told PayPal that I had only sent back 1 of 3 items and that they had already refunded me £12.80 for that item, which was totally untrue.
My next day tracked and signed for parcel weighed 667 grams and the item they said they received back only weighed 53 grams.

Microglobe you have a brilliant business there, website, products, prices etc, please focus on better service on refunds as that seems to be the biggest problem on these reviews.

22/09/2017

Primoz

5.00/5.00

"Good price, great customer service"

Good price, great customer service

23/08/2017

John Angiolini

5.00/5.00

"Credit where credit is due!"

I bought a pair of Barr and Stroud Sahara 12x50 binoculars from Microglobe the price was amazing. I feel compelled to comment on the the service this company provided, it was fantastic will certainly be back for any further optics I require.

10/08/2017

Lubna

5.00/5.00

"Excellent service"

Excellent service. The man helping had great knowledge about the products and helped me select the best products at an amazing price. Would definitely recommend to others who are looking for a great deal.

14/04/2017

Martin H

5.00/5.00

"Knowledgeable and very helpful"

At their shop in Holborn, the man in charge guided me through the purchase of new Nikon pocket binoculars (steering me towards what he thought were the best rather than the most expensive). Then, when I got home and realised I had foolishly made a mistake, and needed a more compact pair, I returned to the shop and asked if I could exchange them for a smaller model (Aculon W10), which was a good deal cheaper this was agreed without a murmur, and part of my payment was readily refunded.
Exemplary service - thank you.

21/03/2017

Marios Theodosis

5.00/5.00

"Barr and Stroud 20x50 Scope"

Great product with clear view and precise focus! Thanks Microglobe for excellent service!

14/03/2017

Mr Mark Carey

5.00/5.00

"Fantastic"

I think I have just experienced the best customer service ever and purchased an absolute bargain at the same time
Every effort was made by the proprietor to assist me with the available options
There was no pressure whatsoever to sell
I will definitely be a returning customer

20/02/2017

Jerry Lockspeiser

5.00/5.00

"Very honest and gave me what I needed"

I went in looking for binoculars and knowing nothing about how to choose for my needs. He was very helpful and genuinely seemed to take on board my requirements, suggesting a Nikon that was relatively cheap and very suitable. Chatty and friendly I felt I was getting honest service and not being ripped off.

11/02/2017

Katie Oliver

5.00/5.00

"Brilliant customer service and very …"

Brilliant customer service and very helpful staff. Product arrived the following morning and works perfectly. Would recommend 100%. Thank you Microglobe.

30/12/2016
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