"I had to visit today"

I had to visit today! because my child had a toothache, the girl at the reception spoke kindly, but I was so surprised by the unprofessionalism and arrogance of Dr. Sarah, she is unpleasant, doesn't know how to communicate, looks like she's from the street, she talked to my child with a raised tone, broke his tooth, and left because he was obviously too little mouth watering, left a child with a broken, painful tooth, full of fear, absolutely disappointed, unprofessional work, never again We will not go to Sarah, she is a slippery person, no professionalism, I do not recommend it

"Best dentist and staff"

My husband has Vascular Dementia and needed treatment. Dr Sonya and her nurses Shab's and Kousar are wonderful. So professional, helpful and friendly. It can't be easy treating someone with limited understanding, but you all do it excellently. So a big thank you from us to everyone.
Glad we are patients with such a caring practice.

"Phone just rings. No messages replied to."

Phone just rings. Had to go elsewhere as they never pick up or call you back. The female dentist said that my teeth were fine when I was complaining about 2 of them. They are not fine and I am now currently getting them sorted elsewhere. To be honest I'm glad you never picked up the phone as your service and care is appalling. You don't even numb people properly before you start a procedure on them and then you send them in to waiting room with blood all over them. There was another patient in the waiting room with half a tooth hanging out, they were told to wait outside until the aesthetic started to work.. why start to pull a tooth out if the aesthetic hasn't started to work yet? You just want to see patients as quick as possible. I asked if I could pay for my teeth cleaning as they wouldn't do it on the NHS and still got denied. Such a bad service

"Impossible to contact"

It doesn't matter the day you ring, what time you ring, how many times you ring, or if you leave a voicemail. This dental practice simply refuses to answer its phone.