"Never received my order"

Worst shopping experience and customer service ever. First, it's after I ordered that I knew that I can take from 8 to 25 days to deliver. So basically, their address is in the UK but they ship things from China. It is just a drop shipping website. I have been waiting for a mat for almost a month and a half. I tried to contact the customer service by email and WhatsApp, no answers. If I ordered a mate for half the price through aliexpress, I would have received it quicker. Avoid unless you want to loose your money.

"DON'T USE THIS SITE"

I ordered 2 skipping ropes over a month ago and still haven't received them. I have ordered other items from other web sites after this which have arrived from China so don't understand what the postal delay is. The only response from any e-mail I have sent was when I said I was thinking of ordering other items but was worried about doing this as my order hadn't arrived. It seems that you will get a prompt response if they think they can get more money out of you. Have never had such a bad service and believe that I have lost my money as I have asked for a refund and still not had a response. DON'T USE THIS SITE

"after over 7 long weeks finally…"

after over 7 long weeks finally received treadmill.
Think this company needs to work on the customer service and they should allow in coming calls because WhatsApp app chat is hit and miss

"Avoid - 7 weeks and still no product arrived."

Unfortunately, I have to add to the 'Bad' reviews of this company. I was willing to give them the benefit of the doubt being a brand new company, but am now wondering whether they started up just to prey on people stuck at home desperate for exercise gear with no idea how to meet any of the orders. I ordered a treadmill 7 weeks ago (at the time I ordered it stated 5-15 days FAST DELIVERY from France) and it still hasn't arrived. Any tracking information I can get hold of seems to indicate that it is being shipped from China and the latest update on the tracking was over a week ago in Lithuania. Goodness knows where it is now.
I was initially impressed with their prompt responses to my queries on WhatsApp, but they are no longer replying to my messages and have not offered a refund. Guess I will have to seek my money back from my credit card provider.
I would really suggest avoiding this company as they cannot meet any of their commitments.

Indicated in their reply below that they would refund my money and leave me with the product. As of 18th June, still no refund or product.

As of 22nd June - at least I have now been refunded. But am still without a treadmill which I ordered almost 2 months ago now. Very, very disappointing.

If I weren't so absolutely fuming with anger, it would be funny! There is a tracking number shown on my order details - I have been (im)patiently watching and awaiting this parcel all the way across land from China - eventually arrived in the UK yesterday - delivered today - but not to me!!! No idea what it was or who it was for, but the whole thing is a sham/scam!

"Ordered a treadmill 7 weeks ago and…"

Ordered a treadmill 7 weeks ago and still not arrived. Seller is now not replying to any messages.

Reply to Amazing body and mind’s reply;
Ok, you did not respond via WhatsApp within 24 hours it took 3 days, I have never emailed you.
We have been waiting 7 weeks, upon ordering we were advised 15-30 days, 7 weeks is much longer than expected and much longer than stated on your wedsite.
You have now refunded us but we still have no product so what you claim is false. You surely should have refunded us and given us the product also if that’s your policy?! Never mind we’ve gone elsewhere and received the product in 4 working days.

"Still not received"

Still not received, ordered over a month ago, I wish I had never ordered from this place

"Yoga ‘mat’ is not a bargain"

Wasn’t at all what I expected and trying to get the details to return is a slow process

"Still haven't received my item yet…"

Still haven't received my item yet ordered it on 27th April

"I got a piece of cotton for a yoga mat…"

I got a piece of cotton for a yoga mat poor site

"False advertisement said was a…"

False advertisement said was a treadmill and come and said a mini walking machine. Shocked to see I paid a lot for it next day was down by 70 pound. Not worth the money and box was smashed up when delivered