Paving Superstore

Construction & Manufacturing
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831 reviews
Overall Rating
Customer Reviews about

Paving Superstore

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David Beames

1.00/5.00

"Shocking courier service (EVRI)"

This is not a review of a product, but the courier service.
The product was on back order, which I was aware of at the time of order, however, once available, I received no communication from either the vendor or EVRI that the items would be delivered.
The box was left by the back gate in the pouring rain for a number of hours until I returned home in the evening.
Luckily, the product was in plastic containers and undamaged, even though the packaging and delivery note was destroyed.
The box could have been placed anywhere under the garage covering, out of the rain and behind any one of 3 brick pillars. Here's a thought............Use a reputable courier service and let people know when products are out for delivery.

03/04/2024

Ann McEnaney

1.00/5.00

"THIS COMPANY OWES ME NEARLY £2000,00"

This company happily accepted my order in November for paving they claimed to have in stock or on 2 days delivery. They took nearly £2000.00 ; and when cancelled the same day on learning this product was no longer made, they said it would be 4 weeks to return money; They eventually said the company had ceased trading as Paving superstore, and was now trading as paving Superstore Ltd. They would be happy to take any further orders.
They have to date not refunded any money. DO NOT PLACE ANY ORDERS

03/04/2024

Paul Adam

1.00/5.00

"Dreadful customer service"

I ordered porcelain paving in August. They haven’t delivered despite persistent chasing, saying I had to be patient, but offering no explanation. Dreadful customer service. They have apparently gone into liquidation. Basically the same people (Bruce/Georgina Read) are running things under a different company. I’ll shop elsewhere.

01/04/2024

david

4.00/5.00

" my pallet…"

The young man who delivered my pallet of stone was courteous, friendly, and efficient. The process of placing my order was very easy.

27/03/2024

Jez

5.00/5.00

"Great products, quick deliveries"

Great range of products, with comprehensive information/guidance. Easy purchase and really quick delivery.

27/03/2024

Peter Gee

4.00/5.00

"Top quality paving slabs"

Top quality paving slabs and delivered efficiently. The patio looks great.

27/03/2024

Caroline Barbour

5.00/5.00

"Helpful and efficient service"

Helpful and efficient service. Goods arrived as expected.

26/03/2024

LEE WILSON

4.00/5.00

"Silver Grey Granite Paving "

Initially, I ordered 600x600x50 silver-grey granite paving slabs but later that day I was informed via email that these weren’t in stock and was looking at a 3 month lead time, due to the ongoing transit problems in the Red Sea. I couldn’t wait that long, so requested a refund but subsequently ordered a larger slab instead. Having read some of the reviews post order I was concerned and rang the company for an update - ultimately the delivery was completed as stated on the phone. I’m very happy with the product - given 4 stars as the stock availability on the website needs to be updated more regularly, so I’d advise to check before placing an order. Communication about progress of the order and delivery could be better.

12/03/2024

Peter H.

5.00/5.00

"Efficient"

Efficient, cost effective, quick to resolve a small delivery timing glitch - and the stone arrived in perfect condition. Couldn't recommend them more.

08/03/2024

Janet Harris

5.00/5.00

"Good, helpful and reliable supplier."

Perfectly happy with our purchase, arrived when advised and good communication regarding this. Very helpful staff member with full details of what was required when we ordered.

06/03/2024
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