"Highly recommended."

We bought a Kandla grey stone circle. It arrived beautifully packed with two spare sections. It was easy to lay and looks perfect in our garden. From the centre we have a bird feeder which keeps the dropped feed from the garden. It is simple to clean and has kept the lovely colour even through the hot summer. We are very happy with the purchase and the customer service we received. I would recommend the paving Superstore.

"Excellent"

Excellent, quick and good level of products.

"I am hoping this works on my driveway…"

I am hoping this works on my driveway that has turned white. I won't know if this works until I try it.

"Very poor experience"

Very poor experience. It took 6 attempts to deliver the products. Delivery team were very rude. Customer services of paving superstore were polite but could not give any information as to why products did not arrive. I will never use this website again.

"Possibly the worst service I've ever…"

Possibly the worst service I've ever received...
Ordered £500+ of patio slabs and given a delivery date - Delivery date came and went, no delivery. Their offices close before the 'last delivery slot' so had no service that day.

Phoned after the weekend and was told to receive a call back with an update - Didn't receive.
Phoned again next day to be told the courier had 'lost' the pallet of slabs in their warehouse - Go figure -

I asked to speak with a manager and eventually the most surly and unpleasant man phoned me. I believe he is the MD and simply made out that it was my fault for not reading their pages of T&C that state a delivery date is optional...
The complete unapologetic nature and frustrating poor service received infuriates me.
Instead of rectifying the situation, the MD simply ended the call by stating "We'll cancel you order then"
What pleasing service!
Save yourself an enormous headache and avoid this disastrous business.

"Product and service was very good."

Product and service was very good.

"Tiles look good"

Tiles look good. Delivery was good. Driver very helpful.

"Arrived on time"

Arrived on time, good quality material would recommend

"Really good service yet again."

Really good service yet again.

"Very poor customer service today"

Very poor customer service today

Ordered some shingle and probase from this store on 3rd. Website suggests 3-5 working day delivery - shingle will be delivered on Monday 16th - not counting the 3rd, thats 9 working days.

Customer service that usually speaks is understanding - named Sheree. Her colleague however was very rude.

I asked to cancel the order and was met with a change of tone. It is my consumer right to cancel - particularly if the terms of the initial purchase have been broken.

Very poor service. Much prefer larger companies like Wickes who deal with this much faster. Lesson learned!