"Happy Cat Lady"

Service excellent. Staff friendly and very helpful. I was quoted £90 over the phone for work needing done to my cat without them actually seeing him but when I went to collect him the receptionist informed me that I only needed to pay £30 as he wasn't as bad as they had expected.

"Rude receptionist"

Rude receptionist, spoke to me like dirt on his shoe. Also expensive and all they care about is money. Vet has no people skills either

"I have given one star as they saw us at…"

I have given one star as they saw us at short notice and the receptionist was polite and helpful .
The vet on the other hand was rude and ignorant beyond belief .