"beware they are scammers"

beware they are scammers...... They take your money but do not send cigarettes. Come to find out it is illegal to sell cigs to the USA because of tax evasion.

"Do NOT trust to get your product!!"

Do NOT trust to get your product!!! **update to follow** for end result.

Like so many other reviews here, Tobaccopipes.com has failed to deliver AGAIN!

I have just sent an email to offer them to change this practice, of not accepting responsibility after full payment received. And i will update accordingly, with their reply within 48hrs.

I placed my order and after 3+ weeks, it is in another country! SWITZERLAND!!! And again, no refund because they aren't responsible for shipping! They provide the shipping meathod of ONLY USPS, they do not allow other shippers, they wash their hands of the product the second the payment is posted to their account!

Please, take the lesson from so many here. Do not order from this company!

Update as promised:

They stick to their guns and highlight a "policy" that you cannot easily find on their site prior to checkout! This policy states (in short) "purchase at your own risk. Tobacco pipes .com is NOT responsible for shipping, as we cannot know the laws and policies of international borders.)

Again, this policy is not highlighted at checkout. Nor is there any other shipping method aside of USPS. As well, there is no warning of possible quantity issues while checking out. But they are aware of such limits. Because they stated in their reply email, that they post accurate content quantity on packaging. And this is good! But it also shows that they do have knowledge of border requirements while shipping international.

They just don't care if you get the package after you've paid. And all of their actions prove this to be true, with several experiences from clients.

Take care of yourselves

"Wish I saw these reviews before I…"

Wish I saw these reviews before I ordered from these scum bags. Package sitting at distribution center and they require sender to make an inquiry. The guys at tobacco pipes can't even be bothered to make a phone call for an inquiry. My order was over 300$. These guys are the lowest of low. You just take people's money and could care less. DO NOT ORDER FROM THIS SITE. 56% 1 star reviews says everything you need to know. Pathetic.

"Very shady company"

Very shady company, spammers. Avoid at all costs!

"Zippo Crackle 1941"

Purchased 2 units of Zippo Crackle 1941.
The service has been great, questions answered within 2 days and dispatching is fast. Could not give 5 stars because i am disappointed upon receiving a regular inserts which are not the for replica's 1941. They told me their inserts are all the same.

"Same as many other reviews here,"

Same as other reviews here,

I made an order here (order number 279226) , payed 40+ dollars extra for the Faster shipping.. and 3 days later the package is stil not at ups.

I contacted customer service, and they turn out to be as dishonest as described by many others here ..
Im happy i purchased using paypal, if my order never arrives, ll get my money back eventually.


Avoid this shop!

My paypal is xiematlive.be

"SHIPPING DELAY + WRONG PIPE IN LABELED BOX"

See title of review. Received shipping notice but PO didn't receive item until 4 days later. I ordered a Bones Bent Billard but received a straight pipe in a bent billard box. I should have read other reviews before ordering from this company.

"I love this store!"

I am really happy with this store! I like the easy-to-navigate webpage....and the prices that they offer are excellent. I have received several items from them in the mail....and they are courteous and prompt....and I will continue to do business with them!
They set a great example...doing business the old-fashioned way!

"These people are great"

These people are great. Great service and very friendly.

"Still the item has not been received"

Purchased the items last summer in 2020 and since June 2020 till this moment the shipping tracking number indicates that the item is still in Miami Florida International Distribution Center. Still the item has not been received, seller refused to refund my payment and asked me to check the store shipping policy! That is all!!! So I guess check the shipping policy before buying.