Shop Equip
Hany Metawe
"TERRIBLE!!! Avoid them!! If there is less than 1 star review, I will rate them that!!"
Avoid those unprofessional TERRIBLE guys!! Absolute joke
First of all you need to know they stock nothing or own anything but simply they are few guys sitting on office and try to make commission out of you
Then when problems happen (Which was my case when the coffee machine blow up after 2 months of using it which is under 12 months warrenty and was about to kill one of the employees, what I got from them is "Apologies but it has nothing to do with us!!!"
I spoke to them many times BEGGING them to help me with just the parts and I will get an engineer, they simply said NO, it is expensive part for us to cover! I told them I will take it further, they simply replied "Do this if it will make you happy"
I can leave you now imagine what kind of "Company" if you want to call it a "Company" which became very common these days that anyone go online and register a company for £5 and call themselves a "Company" Seriously avoid them, you will suffer like me!!
Michael
"Useless and deceitful"
Our display cooler broke down in the middle of the summer holidays so we needed a replacement urgently. After searching the net and checking prices and delivery we found this company who said they could get one out to us within 3 days. We paid and waited. On day 2 I phoned to check when the delivery would be and was assured it would be that day or tomorrow at the latest. It didn't arrive. Over the course of the next 2 weeks we were constantly promised delivery dates and constantly let down. In the end it was suggested we purchase another model which would arrive quicker. We had to pay for this one whilst still not having received a refund for the first one. We were now chasing not only a delivery but a refund, both of which we were constantly lied to about. In the end after 2 1/2 weeks we eventually has a fridge and our refund but the trouble and stress involved in getting to this point were a joke. I would not touch this company with a barge pole. They don't hold any stock they simply put orders in with the manufacturers and hope for the best. They have zero control over the delivery of the items they are just a middleman.
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