"Absolutely awful company"

Absolutely awful company. Say that they charge £23 but actually charge £89. DO NOT TRUST THEM! It's so close to Christmas, I don't have a lot of money due to the pandemic and I have unfortunately been scammed into paying a ridiculous amount of money which could have been avoided if I'd gone with another company. I thought they were a legit company but apparently not.

"Please ensure you check trustpilot…They are a scam"

Please ensure you check trustpilot before using this service
It is an utter scam, they charge you over double what the GOV.UK website charges for absolutely nothing
They will also provide you with no refund or a ‘contribution’ this is around £12 and a complete insult
Do not waste your money on this disgusting company please use the GOV.UK website... I will be advising everyone I know about them as well so no one else falls into their scam
DBS-Check-Online should be ashamed of themselves

"Total con"

Total con, they charged £89 not £23

"Scam artists who are charging you to…"

Scam artists who are charging you to fill in a duplicate of the government's own form - you can get the DBS check for £23 with the same info and faster by going to the gov.uk website; they charge you £89. They don't make that clear though - their sites says you'll pay £23, but they chrage £89. Then when you read the small print it says £23 THEN £66 service - but that's a lie, they just charge £89 up front. This is a fraud and will be reported to my bank, the police and Trading Standards. Misleading advertising is illegal.

Also are currently ignoring a valid and very timely (literally seconds after "payment taken") cancellation request that I sent to them.

"I wish I'd read the reviews. AWFUL, AVOID"

Awful awful service, avoid with a bargepole, I wish i had read these reviews before, My mother wanted a DBS check, filled out a form (14/11) and paid but then changed her mind (16/11) (she never uploaded any documents) asked for a refund, ignored the first refund form and they two weeks later came back with, "we've started processing" so you can't have a refund. They'll no doubt reply to this with their usual prepopulated reply but its all lip service. Just avoid, these scam companies do not deserve to be in business

"Requested a refund I was told I would…"

Requested a refund I was told I would receive but now cannot get contact from anyone. I am tight for money and need the refund desperately. Very disappointed. Cancelled in time for the DBS not to take place so slightly confused why I've been charged considering I will not be receiving a DBS.

"Really annoyed!!"

Really annoyed!!
I’ve just got charged 89 pounds on my bank account for a request that clearly stated £23 !!
Not contact number or form of contact the company, only via e-mail.
Tried to contacted within minutes of the application to process a cancelation after receiving the bank statement and is impossible.

Fraud and Scam.
Trying now to report this company to the police


PS: as you see below , this is the crap they text back, scammers
By the way , on your term and conditions states the cancelation can be provided always that the request is prior to the application been submitted. I had send you two emails and a third one already demanding my refund ; and after that is when you send the confirmation( the one I’ve never got even by the time of the purchase)
Stating this : GIVE M MY MONEY BACK

"False information,refused to give me…"

False information,misleading price charging £89 after only seeing £23, refused to give me full refund within 20mins of using the site, managed get £39 refund only. Now they're refusing to change address for postage after using an old address of mine expecting me to pay even more money for there mistake . Scam and total rip off...... reporting to ombudsman


P.s they did the comment below after I emailed them showing my review... I've still been charged £50 well over price when I repeatedly asked for it to be cancelled. Covid times and your ripping good honest people off... shameful

"SCAMMERS. CALL YOUR BANK."

SCAMMERS. CALL YOUR BANK AND SAY YOU HAVE BEEN VICTIM OF FRAUD.

THEY WRITE IN SMALL FONT THE FULL PRICE WHICH IS £89 BUT SHOW £23.

I HOPE THEY ARE DEALT WITH THE POLICE AS THEY HAVE BEEN REPORTED AND THEY SAID THEY WILL INVESTIGATE THIS WHICH IS GOOD NEWS.

TOO MANY PEOPLE TAKEN ADVANTAGE OF DURING THIS UNPRECEDENTED TIME.

"Highly recommend"

Really fast !
I had a question , they responded in 2 hours.
I receive my digital cops DBS in 24h and the hard copy in 7 days delivery by post.
Highly recommend 👍