"Very slow delivery"

8 days to deliver
Never answered phone when called
Sent 3 emails chasing delivery and used chat but only had generic holding emails
Very frustrating and would not use again

"Great service thanks"

Great service thanks

"prompt delivery"

prompt delivery, well packed. Thank you

"Placed the order"

Placed the order. Paid for next day delivery. Chased the delivery by email and phone after 3 days. Not even a courtesy response

Order arrived day 5

Not gd enough sorry

"Arrived in perfect time for a friend’s…"

Arrived in perfect time for a friend’s birthday and nicely packed, thank you

"Well packed"

Well packed. There was a delay on postage.

"Don't bother"

Made 2 orders first arrived, second order has not, emailed and tried phoning no response, currently £1200 out of pocket

"DO NOT use this company…"

Do not use this company.
My daughter ordered me two bottles of Lanson Champagne as a gift. She paid extra for next day delivery. Her order was never sent out but her money was taken/stolen. Parcel Force tracking said that package wasn’t available for them to collect.
We have both emailed this company at least four times and had no response. Their phone just rings out and is never answered. I checked out the address and it’s a building in London that lets out office space.
I will be reporting this matter to the Police for fraud, the press, Trading Standards and contacting the small claims court.

"broken lid"

i bought a gift of au vodka for my sister for her 40th and on opening the wrap om the lid the actual lid was half smashed leaving bits on the inside of the neck. luckily my sister managed to scrape the bits off and use an old lid but it did spoil it

"Excellent service"

Excellent service