"Had no issues with this company"

Had no issues with the shipping process, package arrived only two days after predicted date. Came in perfect condition, very happy.

"They value my items at more than what I…"

They value my items at more than what I have paid, which is why it takes a week to clear customs. I'm really disappointed with their service

"Dont waste your time"

I was giving quote of around £1400 to ship a parcel from US to which I agree. Apparently I had to have business account with them so i open all of that with my business details, vat number, eori etc.
Then when i was about to pay they come to me said it will cost 'upwards of £2800' to ship it. Apparently the item was 'not stackable'?!

They had the full info from my first email, regarding the item i was trying to ship, the packaging, the content, size, weight etc.

And I did what every person with little bit of brain would do, I called around to see if i can find cheaper quote. Company called Expeditors (highly recommending) quoted me $1530 for air shipping.

Rest you can read for you selfs bellow, I can not make this up...

'Hi Dragan,
Unfortunately, we have had some push back from our accounts regarding your Hotmail account and given the most recent email sent to Expeditors I’m afraid we will have to withdraw our offer to help you import these goods or any future goods.

Sorry for any inconvenience and all the best in the future.

Kind regards
Lewis Rosario
Business Development Manager

SEKO Logistics (Southampton) Ltd
Unit R Medina Chambers|Town Quay|Southampton|SO14 2AQ |UK'

"Where is my parcel "

Ordered from City Beach and paid for express (1-3 days) to WA. It has been 4 days and it hasn't even left the eastern states yet! If I had of known the surf shop used this carrier, I wouldn't have bothered!

"Lost my package, not a word from them to let me know."

First time I heard from this company as my package was sent with them, and guess what? They lost it 👏👏👏👏

"Where is my parcel?"

My parcel from white fox has still not been delivered despite them holding it in international transit for the past week. I have never heard about Seko before and I surely do not want to hear about them again as clearly you can't get the proper services that you pay for. It was meant to be delivered yesterday.

"If you have a choice (which you probably don't) avoid at all costs."

As other reviews have mentioned, Seko was unable to connect the dots between getting the correct item to my door from the retailer (big box home improvement store swlling a product shipping from a company in FL). Had to get on customer service line with retailer and fight hard to get a replacement shipment sent when the first order was late, and wrong, and Seko never called to schedule the delivery. Then, they lost the second replacement order somewhere between chicago and denver, the local delivery team did not receive it despite it being listed on the manifest. Now I have to try and get a refund with the retailer while to them the status appears "in transit" although I've called and confirmed that they lost it.

The worst part of Seko is that they have no accountability because you don't know you are using them until something goes wrong with a retailer who uses them and you get thrown into working with the worst logistics company I've ever experienced. Unfortunately, this means I won't be buying anything that requires freight shipping from Home Depot until they firw this awful supplier.

"Package has been in transit for 2 and…"

Package has been in transit for 2 and a half months, no one can find it after import fees of nearly 400 AUD were demanded, has been sitting in Customs Held for Inspection in Mascot since April 9th.
No one can find it and the retailer is being stonewalled from replacing the items lost. Utterly ridiculous company, don't do business with them if you value your items. Still trying to get answers from them 67 days later.

"Express post garbage Queensland to…"

Express post garbage Queensland to Melbourne 6 days still no delivery.

"Not comfortable"

Horrible. Rude staff hung up the telephone 4 times in my face. They have in their hands a really expensive package to be delivered and looks like like they don't care. After some mistakes, they delivered, and the driver was very polite. The customer service is really bad.