"Top service"

Top service - quick and competent

"I misplaced the key"

Very friendly staff ready to help if you have a problem. I lost the key to the vehicle that I took over, but I didn't go further than the parking space. I misplaced the key and couldn't find it. In a very short time, they prepared another vehicle so that I could continue the planned trip.

"From A to Z good service"

From A to Z good service

"Perfekt"

Leicht zu mieten. Sehr freundliches Personal und schnelle Bearbeitung am Schalter. Einwandfreie Rücknahme nach Sichtung etwaiger Schäden am Fahrzeug. Wir hatten die letzten Jahre immer Avia als Vermieter und nie Probleme gehabt. Gute Wagen in den jeweiligen Klassen. Anmietung Zadar Airport

"When I picked up and turn back the car"

When I picked up the car, guy on the front deck was not polite, he even started to argue with me about quality of VW brand only because I asked does he have any VW polo instead Opel Corsa. He said that VW is their worst brand and Skoda Fabia is better than that.
When I returned the car I’ve stopped on last petrol station before airport and filled 17€. Petrol gun started to switch off and petrol drops started to jump back from tank pipe. I’ve press the petrol gun couple of times and same thing, I just couldn’t get a flow so I thought it’s full. When I started the car I saw there’s one tank line missing (1/8) of the tank. I thought it might be tank level system jammed and later tank would show up as full. When I came to airport, lady who checked the car told me the same when I told her about one line missing, but at the end it was really missing, so I assume something was wrong with the petrol gun at the station. As I was tight with my flight I told her I’ll pay for that difference because I will get late for flight. Guy on the front desk calculated for what I owe because of that 1/8th of the tank missing and he told me that I owe 55€, what mildly said, shocked me. I told him that what he charging me is a full tank but only 1/8 missing. But, he said:- That’s it, it’s what you owe. Do you want to pay with card or cash?”. So, I payed with my car as I had plans to catch. I was pissed off, but nothing I could do at the moment. I don’t know how other renters do, I assume I’m gonna find out as I ain’t gonna get back to this one, not ever.
Btw, when I was picking up the car, rude guy from beginning of my review charged me other half of my payment from my Credit card that he was holding because of deposit. I asked him did he just charged my Credit card, and he said Yes. I told him that I never use that card for any payment so why he didn’t ask me what card I would like to use for my payment as I payed first half with my Debit card. He literally said nothing. Not a way of doing things. It’s my personal thing from where I’m going to make my payments, not his nor anyone else’s.

"Unser Auto musste in die Werkstatt"

Unser Auto musste in die Werkstatt, wir bekamen sofort einen Leihwagen. Das Personal war super freundlich und zuvorkommend. Dass Auto war sauber, wir waren rund um zufrieden.

"Our plane was delayed"

Our plane was delayed, and we were the last plane at the airport. Because we were more than 1 hours to late, we have to pay 40 euro extra. For what ??? It was only for making money. Ok, I did not noticed the flight number, but we were the only plane at pula airport.
The car was ok and the employees were friendly.

"OVERALL GOOD EXPERIENCE"

Have to be honest and say that I was worried after I'd read reviews, however my experience was generally positive. Pick up was on the airport but a short walk outside, we had a mini-bus and they went over it with a fine toothcomb looking for dents and scratches prior to taking it, pointing out what would be chargeable if we marked it, we were apprehensive on returning it expecting a battle, nothing could be further from the truth and it was a seamless process. Great value for money and will use again when in Split next.

"Uglavnom zadovoljan!"

Uglavnom zadovoljan!

"A fuir "

Ma carte de crédit non reconnu par l’agence personnel désagréable. Les sièges du véhicule étaient sales.