"Visited Langstane Press reception this…"

Visited Langstane Press reception this morning and was very impressed with the friendly welcome and cheerful advice and help on offer from Ryan and Lesley. Obviously good customer training for front of house staff - well done Langstane Press!

"Friendly helpful people"

Friendly helpful people.

Had a mixed up order with Langstane via Amazon. Called Langstane and they sorted it all out in minutes.

Very friendly and correct order was delivered next day.

Good prices too!

"BAD COMPANY WITH A BAD CUSTOMER SERVICE - AVOID!"

I placed an order in good faith with Langstane Press Ltd (head office in Aberdeen) on Amazon (order#: 202-5866186-2475504); I paid immediately by credit card and the order was accepted. The next day I received an email out of the blue saying they had cancelled my order? They gave no reason and they haven't even bothered to contact me to explain the situation. Terrible customer service to say the least. It was the first time I have placed an order with Langstane and it will be the last. I loathe companies like Langstane who don't give a damn about their customers. Would they like it if I had cancelled and messed them around. Avoid this company at all costs and look elsewhere; I would have given them a zero rating if I could!