"Incomplete order "

Incomplete order , tried contacting on WhatsApp and all I got back was 'trying' I'm afraid I won't use them again

"Jucy wave "

Tastes burt when at 40 - 30%

"Really good service and quick delivery…"

Really good service and quick delivery and the product are amazing

"Paid for vapes and never got them and still waiting foe refund "

For starters, I have written many positive reviews about this company, things started good, fast delivery, good stock, all the things to be expected when using a ltd company's services.
6 months in delivery got worse but still manageable, sometimes getting sent via royal mail. The last order I made was just shy of £200, I expected the parcel on the Tuesday, when the parcel never arrived I sent a message on WhatsApp as I would normally, asking for a tracking number. They responded saying they don't record tracking details for a manual order, (even though they had previously sent me photos of my earlier parcels, to confirm the dpd tracking details)
I was told not to worry and that the parcel had definitely been dispatched.
We are now weeks later. Still no parcel, Apparently they have put a claim in at royal mail but have not given any details from this claim. at first I got a call and the woman on the phone told me they would send another parcel out that day, I waited till the next day and asked again for tracking details.
The same woman then told me that I have to wait until they get the money back off royal mail. To get a refund or a resend. TRUST ME IVE BEEN A CUSTOMER FOR AGES! be very carefully before the same thing happens to you.
I really hope that they would honour their promise to re send my items, but they just keep giving me the run around...
I will post another review if they decide to honour their commitment. but as of now, I've paid £191 for something. And never got it, there has been no real proof of it ever getting sent, and no attempt to even try and reach out to the customer and get this resolved
WILL LEAVE A FRESH REVIEW IN NEXT COUPLE OF DAYS IF THIS IS RESOLVED

k.stewart

"10/10"

Great service. Have placed many orders with them. Always recieve them on time and they always contact me if anything I've ordered is out of stock. They always rectify any problems quickly and great communication via phone or WhatsApp. Been placing orders on a weekly basis since december 2023 and been very happy with the service. They will NOT be beaten on price from anywhere else in the country. I won't even consider ordering from anywhere else. 10/10 company.

"Company sells fake vapes"

Company sells fake vapes. They sold me counterfeit vapes. I verified the security code which is on the vape box on an official website because the vapes looked and tasted fake & it confirmed they were not genuine vapes. Company doesnt care when i contacted them. Dont buy from here

"Horrible. Read the reviews first "

2 days later after order placed told that out of stock. I refused for the alternatives, asked for refund. Never be refunded from them. loads of emails sent, never got replied! £100+ lost out of my pocket. Have to contact bank to get chargeback. Avoid this kind of company.

P.s they are still keep sending marketing emails time and time but never replied my inquiry for refund.

"Top quality at really great prices. "

I came across Vape Area when searching for my favourite Vape which my usual site had stopped stocking earlier this year and I've been using Vape area ever since for these reasons;
1.price..id struggle to find the same vapes elsewhere. The multibuy offers and frequent discount codes in my opinion would make it hard to match for price elsewhere.
2.Range of products. Not only for familiar vape products but have found some awesome disposable, new innovation vapes that I haven't seen elsewhere.
3. Prompt delivery. Even the free delivery arrives within a couple of days.
4.customer service. I have always been able to speak to a real person either on the webchat or via their WhatsApp service. Quick to respond and answer my queries.
Definitely worth checking out.

"Always prompt with delivery great…"

Always prompt with delivery great service and great product and when there was a problem with a order was called on it and had a replacement sent next day top class

"Fantastic company very helpful can't…"

Fantastic company very helpful can't recommend enough hope everyone buys from here