Cashmere Boutique

Shopping & Fashion
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11 reviews
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Customer Reviews about

Cashmere Boutique

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New York Customer

1.00/5.00

"Credit card fraud after CB use 2X times"

I have a business credit card that I never use for anything except paying utility companies phone companies Internet service providers etc. the one exception to that is corporate gifts Towards the end of November I bought a sweater and the very next day that card was defrauded for a sizable amount of money which was noticed by the bank and the card frozen by them I informed Cashmere boutique the day after I used their online service with my never used card & my info was sold to fraudsters. I never heard back.
3 weeks later with my brand-new card I used them again, this time before I had any other usage on the card. The very next day my card was defrauded again and this time only for hundred dollars on 'flipgive' but my connected email was handed out to spammers on the same day. So new card again. I've informed them again and heard nothing. Someone in their organization is selling customers online details to fraudsters. I've been very clear with my bank that the only source of this fraud is CB, but either way it appears the company is doing NOTHING to shut down THE FRAUD going on in their structure.

Customer in New York City

19/12/2024

Mark Gornall

2.00/5.00

"NOT 3 ply! Ordered men’s black 3 ply jacket"

Ordered men’s black 3 ply jacket. NOT 3 ply. Maybe 1 ply if there is such a thing. I have about 20 2 and 4 ply sweaters. The ‘jacket’ is not even close to 2 ply. Thin like a tissue.

11/12/2024

Annie Clark-Mihok

1.00/5.00

"Order cashmere robe that was not soft…"

Order cashmere robe that was not soft as a Christmas gift. Floowed up on website for return request on Dec. 30 and got no response Followed up again on Jan 2 and was told we were out of the 15 day window for returns and would get a store credit. On Jan 6 we found the website indicated holiday returns are within 30 days, but they are not fulfilling requests until the 15th which is beyond the 30 day window. This company is shady.

12/01/2024

Barbara

1.00/5.00

"I wish I had read the reviews before…"

I wish I had read the reviews before ordering. I purchased a pink shawl as a gift. The shawl bled all over and ruined a $400 dress. They did refund my money, but what about the ruined dress?

05/01/2024

Guinea P.

1.00/5.00

"Credit card chargeback is your best friend"

I wish I had seen these Trustpilot reviews earlier.
Their customer support agents or stylists either ignored your questions or blatantly lied to you.
I asked a stylist size-related questions. 6-minute silence between the start and end.
The second stylist blatantly lied by reassuring me that the product is eligible for refund/exchange. I trusted her and placed an order, but was later told by another stylist that in-store credit is the best they can do. The company is evasive Their website also says the pictured pants are in size Medium (model has a 23'' waist), which is very unlikely and inconsistent with their size guide and online review. The company simply recommends sizing up (without telling you exactly how) and lied about their refund/exchange policy. Disgusting.

17/10/2023

Suzanne

1.00/5.00

"Very pool quality cashmere"

Purchased cashmere roll neck. Stated garment was top quality cashmere sale price $120 and original price as over $200.

Garment was trash - very very cheaply made thin cashmere, deliberately fluffed up during manufacturing process to make it look thicker. It would have pilled in a minute of wearing.

Don't buy from Cashmere Boutique. Lots of very good high quality cashmere available.

28/03/2023

ED

1.00/5.00

"Everything that is written regarding…"

Everything that is written regarding this company is true. Do not do business with them. They are dishonest, they are thieves, they are petulant and feckless. DO NOT BUY FROM THIS COMPANY.

19/07/2022

joel struebing

1.00/5.00

"stay away from this company"

stay away from this company. dishonest, terrible return policy. rude and hostile staff. they screen all calls, do not return/respond to e-mails......buy elsewhere.

10/03/2022

Annie D P

1.00/5.00

"Terrible experience!!!"

Terrible experience!!!! I ordered a baby blanket as a gift. It was left on the recipient's doorstep on a city street, never to be received, only stolen. ??? The company did not insure it, replace it, or refund my money.

23/08/2021

Kaui

1.00/5.00

"TOTAL SCAM"

TOTAL SCAM! Stay away from this company. Selling cheap knock offs that don’t even look like the images they’re using from other sites that are actually reputable such as nakedcashmere.com
They make returns impossible. I had to contest the charge with PayPal after receiving some bogus excuse for a sweater they had shown totally different on their site.
STAY AWAY!

17/12/2020
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