Artist Management Services Ltd

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10 reviews
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Customer Reviews about

Artist Management Services Ltd

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fran

1.00/5.00

"Do not use"

We hired the party nuts via artist management services for our wedding in September. It was claimed we would receive 2 sets and djing in between but in actual fact it was an iPad on a tripod that was left unmanned for large portions of our wedding. They asked us to pull some songs from guest recommendations which we did but was left in a playlist that wasn’t curated and whilst no one was manning it it was left to guests and the bride and groom to choose the next song which isn’t what we wanted, bought or expected for our wedding day. The band would leave between their sets to eat our food and drink out the back and weren’t happy to do the service we had paid for between sets. We were so disappointed we called up and emailed Ben and team from Artist management many times in the month after our wedding including on our honeymoon, only to be fobbed off with an email saying they would investigate and also a expensive phone bill as they never answer the phone and you have to pay a premium to ring. They never got back to us with any apology, solution or refund.
I would avoid and book with another company as they are expensive and not worth it.

12/01/2024

Brad Mason

5.00/5.00

"I would like to ut this review on this…"

I would like to do this review on this page i can confirm its been 100% from start and ongoing i have been dealing with a few people including Nathan and adam and his team always been on top class service they have not just one person to deal with i would say they have went that extra mile to support me up to my wedding date next year in my review i would have your own experience and not take notice of review all i got to say thanks you for all support and how u are help me thanks brad

10/05/2023

Rebecca

1.00/5.00

"Would not recommend"

We ended up cancelling our wedding band contract in the 14 day cool off period. Communication went downhill as soon as money was paid - slow responses, cannot talk on the phone to someone unless they call you (which we requested but no one called). First dance requests cost an extra £100, which is fine, but when we asked to see the list of first dance songs the band already knew to avoid paying extra apparently such a list did not exist… The only positive was we were refunded promptly - have since booked with an alternative management company who are better reviewed

29/09/2022

Jed Camara

3.00/5.00

"Great band, management needs improvement"

We hired a band who are managed by this company. The band was great, I don't want the review to be associated with them. The management was a bit impersonal with their communication, it was always about trying to upsell more services to us. Also we had previously sent over a spotify play list and some instructions for them to give to the band, which we were told was done. On the wedding day after their first set, some of the instructions were followed but some were missed out. They didn't play our Spotify play list. An hour later I had to speak to the band singer to text him over a link to the playlist as he had never been sent it by the management. They were always on the ball when it came to payments, but then messed up with their own communications.

14/07/2022

Warren Lightfoot

5.00/5.00

"We used Artist Management Services…"

We used Artist Management Services recently to book a band (The Elevation) for our wedding in Pickering on 16th October this year. My dealings with them were very positive and I found them very professional. However, before our wedding I did find myself becoming increasingly concerned after reading the negative reviews on here. I needn’t have worried. Kevin, Jason and Ellie were fantastic and the band were absolutely brilliant. Myself, my wife and our guest had an amazing evening and I would highly recommend this company and the bands they work with based our experience.

05/11/2021

JONATHAN Griffiths

1.00/5.00

"Not even 1 star!"

There should be an option for zero stars on here.
Absolute chancers, taking deposits and refusing to refund when given well over a years notice. We know they have the date rebooked again already so they haven’t lost out but still refuse to refund.
Shame as the band look excellent, but the management company are utter con artists, I’m assuming with the bands consent.
For anyone looking to book or use them, just avoid. Save yourself the time and stress of dealing with this scam outfit.

04/11/2021

Marc

1.00/5.00

"Poor / rude / aggressive approach"

Following a request to change date we were told we had to pay the balance of the booking even though the band were not available on our new date, we were told we would be taken to court by the band if we didn’t pay the outstanding balance. Following a long drawn out process we were offered a goodwill payment but a fraction of what we had already paid. They’re basically conning people out of money, we’ve reported them to companies house and the insolvency services for scamming people with outrageous admin charges to cancel and move. They’re blatantly ignoring the laws around frustrated contacts due to Covid and blanetly ripping couples off. Avoid

20/07/2021

Claire Mcqueen

1.00/5.00

"Rude, cutthroat and uncaring"

Be aware if you are booking a band these are a cutthroat management company who are rude and then refuse to refund your deposit claiming that despite over a years notice and covid reasons for cancellation that it has cost them £400 in admin! Not happy, not reasonable and particularly at thee moment when people are so stressed and upset with weddings

15/06/2021

David Ward

5.00/5.00

"We started working with Kevin in 2018…"

We started working with Kevin in 2018 and they’ve been amazing ever since. Rescheduling all our festival shows this year has been a nightmare for them but they’ve literally worked non stop to make it happen and we’re so grateful. Without them we honestly couldn’t have survived this year. If you want a management team that are efficient, tell it how it is and deliver, we’d recommend them every day of the week.

07/12/2020

Sarah Daniels

5.00/5.00

"Just finished the SLAM webinar"

Just finished the free online SLAM webinar. Absolutely brilliant and so insightful in respect of developing fan artist brand. Will definitely be looking at joining the next full course in the. We year if Covid allows it to run. Thank you

04/11/2020
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