"Clunky UI, slow customer service, bad documentation"

This is honestly one of the worst services I have ever used.
We followed their whatsapp onboarding process and it was littered with
- Clunky and slow UI related to subaccounts
- Steps that even when followed to the letter resulted in several error states they could not explain or magically solved after a few days giving us the OK
- Customer service that often doesn't even understand the questions

We pretty much wasted months achieving nothing. Look somewhere else.

"Customer support is completely useless"

Customer support is completely useless. No one seems to know how their own stuff works.
The documentation is unreliable.
You better run away from them.

"Twilio help scammers."

Constant scam calls for scammers that use Twilio numbers.
Surely Twilio are as bad as the scammers if they don't shut down the scammers accounts.

"Site frauduleux"

Site frauduleux

Site parfaitement incompréhensible, onboarding inexistant sur un site proposant des surcouches de compléxité dans tous les sens.

On se rend vite compte que sans payer on ne peut pas faire grand chose. Montant minimal : 20$.

Après le paiement on se rend compte qu'ils ont ajouté de nouvelles limitations, bref on ne peut toujours rien faire.

Scam total

"95% of all the spam calls I receive are…"

95% of all the spam calls I receive are numbers provided by this firm.

"This company is disgusting"

This company is disgusting. Hiding in Dublin and using voip to call from anywhere in UK to scam!
Sick on blocking numbers. 4 today in 3 hours.

"Their service is not working"

Their service is not working. I've spent 3 months and a lot of money to find out how to set up their connections between Woocommerce and Twilio. It's just not working. And they have no help.

"Couldn’t give 0 stars"

Couldn’t give 0 stars. 3 calls from this company from different numbers all within 30 minutes. Pick up to answer & line goes dead. Stop harassing me 🤬

"ARNAQUE !"

ARNAQUE !! Apparemment je ne suis pas le seul à qui cela est arrivé.

Et quand je lis les commentaires des autres, je me rends compte qu'ils utilisent exactement le même procédé. Pour utiliser leur application, il faut créditer votre compte (c'est ce que j'ai fait à hauteur de 200 $ ) et le lendemain, il bloque votre compte, vous ne pouvez plus y accéder.

Cette société m'a escroqué 200 $ et a bloqué mon compte sans autre donner aucune explication valable. Purement discriminatoire.

"If I could give a zero I would"

If I could give a zero I would. I'm signed up to the TPS in the UK but I'm constantly receiving spam calls from this number.