"A great start and bad end...."

The communication with Vita was excellent when a ordered the items and the communication about delivery as well. I received the items but 2 of the items was not good. It was the Egg chair and stool. I have sent pictures of the items to Vita to compliane over the big sports in the leather and an uneven stool. The other items (2 lamps and the bird) was beautiful.
I have sent several mails but haven't heard anything. A bad end to a story that could have been good. I have passed on the case to the Consumer Association in England. I have previously shopped with vita and there was all so fine - including the service. Therefore it becomes so disappointing.

"Wasted journey: This "slick showroom" does not exist"

Having travelled to Corsham today, we arrived at what was described on Vita website as a "slick showroom" this does not exist - it is located on a rundown industrial estate, and when we spoke to a member of staff they denied all knowledge of any showroom! AVOID AT ALL COSTS!

"Failing to deliver my order"

Ordered a chair and paid a 30% deposit a way back in September. Promised that the chair will be delivered on the 28th December. So far no chair and zero communciation from the Co. Not answering my calls, my voicemails nor my emails. Just awful

"Terrible experience - I would avoid at all costs!"

I ordered a Eames style table which arrived in good time, however it was in my opinion faulty. After almost two weeks of telephone calls and emails which went unanswered I spoke to someone at Vita who was completely disinterested and did not acknowledge or apologise for how difficult it had been to contact them. He then arranged for its collection the following day. A couple of weeks later a refund was issued - minus £18 for a return delivery charge which I was not made aware of at any point/nor is it detailed on their returns policy on the website. After a further week of trying to find out why the charge had been deducted I was told that the table had been looked over in their warehouse and was not deemed to be faulty and that caps needed to be removed - a simple issue that could of been resolved over the telephone had the member of staff shown any interest or asked any questions - although whether or not there is any truth in this who knows! Since then I have emailed/phoned and had no response at all.

Appalling customer service - I would not recommend at all!

"Again a great quality item and a quick delivery"

Really good products and reliable company. Definitely recommend them ! Bought different chairs and a coffee table; all great items.

"Great service"

Ordered an Eames style chair through them. The price was very competitive and the product is great so far. We had to return the ottoman stool as it had some marks on it, but even though we called over a month after we had received it (it was a birthday present and didn't open it immediately) they arranged collection very quickly, fixed the problem and delivered it back very promptly. Delivery service texted with a one hour time slot in the morning which is always handy. I was very pleased with the service, product and how they handled my problem.

"Excellent product and service"

Perfect experience. Ordered Charles Eames office chair - delivered in a few days. Vita called me to arrange the best day for me to have the chair delivered - delivery was from a company with a 1 hour window. The chair is fabulous and the quality (and price) exceeded my expectations. Will buy here again for sure.

"Non returnable broken item"

I purchased an Eames inspired House Bird, the second one actually, for friends of mines Wedding present. The item was delivered after 8 weeks. We were not able to give the present to my friends until 3 months later when we next saw them, where upon opening the box, the bird inside was broken. I have emailed Vita Interiors 6 times asking to return the item and order another one, I didn't want a refund. They finally responded today saying I had only 48 hrs after delivery to ask for a refund. I am assuming the change in designer copyright law will put a severe dent if their business.
Use this company at your peril.

"Great quality and value"

I bought three chairs which were delivered within a couple of days - the company were flexible over the delivery day as I couldn't be in on their preferred day for deliveries. All three chairs are fantastic quality, particularly for the price paid. Highly recommended.

"Hervorragender Service, schnelle Lieferung, tolle Qualität"

Der Gesamte Bestellprozess hat reibungslos funktioniert. Innerhalb weniger Stunden habe ich Rückmeldung auf meine Fragen erhalten, die Ware wird mit einer zusätzlich gesicherten Funktion von Visa/Mastercard bezahlt (ich hatte secure payment verified by visa), Vita ist dafür als Dienstleister gelistet, was ich auch schon mal toll fand. Die Lieferung war innerhalb weniger Tage da (ging schneller als bei Impressionen!) und ich bin begeistert von der Qualität. Es war also sicher nicht das letzte Mal, dass ich dort bestellt habe! Also ich kann einfach nichts negatives sagen..Einfach nur zum empfehlen!