"Knives are well made"

knives are well made, shipping times may take a week or more to deliver.

"Prompt service and a great product!"

Prompt service and a great product!

"Customer support"

Customer support

"Great Customer Service "

Jeremy answered all my questions in a timely manner and assured me my item would arrive within a short timeframe. Highly recommend!

"Excellent experience"

Excellent communication with the company; they answered all my questions, and I even had to change my initial order, which they handled without any issues, guiding me through the entire process. Thank you, Jeremy, for making it a wonderful shopping experience.

"These guys are an absolute joke when it…"

These guys are an absolute joke when it comes to shipping. I have ordered a knife. 9 das later and they werent even able to ship it yet or provide me with a reference. Looks like some super lazy people work here who dont respect their customers

"Good service "

My first order

"No issues around tracking. People just aren't looking on shopify like they tell you "

A handful of reviews around unclear shipping times but that isn't true. People just aren't familiar with Shopify and their app. The ETAs and details are all clearly listed there. When you purchase it tells you tracking is only through their app but people aren't reading. If you search on reddit generally the consensus is positive reputable places to purchase quality Japanese knives.

I had no issues with tracking and customer support was very responsive when I had question. Great knives and highly recommend purchasing from here

"Good"

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"Great knife and the sharpness on the knife last for a good while. "

This knife was a gift but I have a knife and I love. Great quality knife and the sharpness is amazing.