"Took absolutely ages to get the check…"

Took absolutely ages to get the check out to accept delivery address & billing address were the same. Had to go through website in the end

"Very easy to order"

Very easy to order

"I just love my Fabletics sports wear"

I just love my Fabletics sports wear!
The monthly charge may initially seem expensive but being a VIP member allows you to access up to 40% discounts regularly on purchases as well as first access to Fabletics’ sale.
I have lots of leggings in different styles and the quality of fabric means they wash well, don’t bobble or lose stretch, retain their vibrant colour and ultimately last much longer than other high street brands.
I won’t now buy anything else!

"Leggings are great but customer service…"

Leggings are great but customer service experience was terrible. VIP is a rip off verging on a con! Cancelled it after further credit taken but had to resubscribe to use!

"Awful experience"

Awful experience shopping with Fabletics. The way the system is set up is criminal. Preys on people to become members and forget so they can continue to charge you. Any good products are always out of stock. Avoid and stick to Gymshark.

"Cancellation is an absolute joke"

Cancellation is an absolute joke. Cancelled and still taking money every week not month, had to now cancel my credit card. Spoke to customer service and wow how obnoxious there attitude is unbelievable. Truly wouldn't recommend at any cost i would seriously run the other way. Products are crap falling apart after a single use. Stick to named or unnamed brands, avoid fabletics it's not worth the hassle, time or loss of money.

"Ordered Cold Weather Pocketed…"

Ordered Cold Weather Pocketed High-Waisted Mini Flare leggings for my daughter for Christmas 2024. Normal price £89.99, I got them in a deal luckily. 6 weeks later, they have already gone bobbly. I bought them as I thought Fabletics was a quality brand, and for something priced so highly, thought they would last. So disappointed, as is my daughter. I will be shopping elsewhere in future.

"Fast checkout"

Easy to navigate. Amazing selection of leggings.

"A total scam"

A total scam. Products massively over priced, however a good offer to lure you in. Only to end up tied to a subscription which will never benefit you! You never get those deals again. And the items FULL PRICE are cheaper than your member credit!! Absolute scam. And what’s more is you can’t pause your subscription. Only skip a month with a small window to do so. NEVER EVER HAVE A SUBSCRIPTION. It’s not what they make out and it’s cheaper buying without. What’s more is they now expire!!! So they’ll take your money and you don’t receive any goods or service.

And heaven forbid you go through a tough time…ill health, folded business, ill relative, death of relative, child has illness, injury, school refusal due to anxiety and autism and a whole load of more challenges…that prevent you from being able to focus on this. As they won’t give one iota, when you have the time and ability to reach out to them. AVOID! Nobody knows the future!! And you might end up being scammed further.*

*Fabletics did eventually refund me in full. However it takes time and being passed from pillar to post. A lot of miss communication, as one CSR says one thing and another something different. You will eventually stumble across the one WHO CAN and WILL! Thank you to the three who helped me.

The company should look at pricing and ditch subscriptions, I bet it’d generate way more sales and revenue and have glowing reports. Maybe review your CSR’s too! I’d genuinely buy from you, but not paying over the odds for something or signing a subscription for a one off 70% off that you can’t ditch easily, let alone you have to pay that first monthly premium. It’s a battle you have to be willing to battle to “win” and to win is just paying what the goods are worth.

"Read the small print do not get duped!"

When buying the offers that are heavily promoted I had not realised I was signing up for a monthly membership. This money was taken and then when I asked to cancel a refund was refused, instead I was told I would have to pay full price for a item £49 instead of 2 for £24