"Shoddy"

Good communication, and arrived in expected time, but I found the product (a swing seat) isn't the best quality. It feels sturdy enough but there's pretty poor stitching on the cushions, which are not attached so slip down, and now 4 days later a button has come loose. I won't be buying anything from this company again.

"Pre order ."

I pre-ordered a wood fired oven in August and due October than November . Then December then later in December 15 weeks and a company full of lies . In saying this staff great and helpful . But company still advertising the product when they could not supply existing orders . Keen to take your money and hold it for 14 weeks . Finally got money back and went elsewhere. I would not recommend doing business with this company

"Had a problem with a chilly bin"

Had a problem with a chilly bin. They sent a driver out next day to swap the bins over with a new one.
Great service !!!

"Terrible service"

Also paid over $6000 for pergola and sides in October 2021 with expected delivery in Dec 2021.
Still waiting, waiting, no response, listening to excuses, waiting, waiting, hearing bullsh??s, waiting and waiting….absolutely shocking service when you have our money!!
ID 389011 when can we expect delivery????

"Paid for pergola in September and haven't received it yet."

I have ordered a pergola in September last year, now it is March still didn't receive it. Expected delivery was November last year. When I called them in December first week they said it is arrived in the country and will take couple of weeks to deliver. Very poor communication, today I tried to call them four occasions, no one answered the call. Very bad experience.

"Waiting"

I have bought a pergola and 3 screens. I paid in October last year. I haven’t received what I have paid for, instead I’ve received excuses and nonsense emails. You have blamed others for your delays. The delivery time has passed since Dec last year. There is no delivery time confirmed. There are hundreds of negative reviews about your services. You are liars. Why did you ask for payment if you are not able to deliver on time?

"Bloody good guys!"

Container Door service, product and prices are excellent which is why I've purchased so may items from them. Cannot recommend highly enough, very pleased!

"Waiting waiting waiting 😢"

Purchased kayak in November for dispatch date 10th December. It is now 15 Jan and no update. Received one email in December about delays. But over a month and no communication is very poor. I have called ~4 times and get the same response "kayak is in a warehouse in Manurewa and waiting to be delivered to our warehouse". This just does not make sense to me.
It's a shame that I have to call for updates, rather than get a weekly update now that we are over 5 weeks from initial dispatch date.
I just want my Kayak summer will be over soon 😩

"Top shopping experience.And top product"

Top shopping experience.And top product

"Worst customer service, still no product and no eta"

Still waiting on a side table expected in Sept. Have recd no response to voice mail messages I've left as they never pick up the phone. Rec'd one email back that someone was checking the warehouse and woudl get back to me, that was 2 weeks ago. Again no responses to email or calls. DO NOT BUY FROM THIS COMPANY. Any saving does not outweigh the stress and frustration.