Jackson Sports Ltd
customer
"I purchased some hiking boots only to…"
I purchased some hiking boots only to receive an email the following day saying shipping was going to be an extra 60 pounds or did I want to have the order cancelled. I cancelled the order as with the extra shipping it was no longer cheaper to buy the boots from Jackson sports. I had paid 473 dollars and was only refunded 457. You should fix your website to display correct shipping amount and refund me the full amount I paid.
Simon
Balance111
"postage was incorrect at point of sale…"
postage was incorrect at point of sale and I was told post purchase that the postage was actually 200% more expensive.
Still waiting for the refund to credit into my credit card account.
Xavier
"Unfair cancellation and refund policy."
We ordered items online and paid for the quoted shipping, only to receive an email that we had to pay more for shipping or cancel our order. Ultimately, I had to cancel, and they refunded me, but less than I initially paid; I assume that is because of transaction fees and exchange rates. In the end, I lost $30 into space over something I had no control over. It was their mistake for not calculating shipping correctly at checkout. It was also disappointing since I emailed ahead to confirm they could ship to my country, so I had no reason not to trust the checkout amount. I just gave away money for nothing. Surely the party responsible for the cancellation should be the one losing money?
Edward Dunne
"Jackson sports"
Jackson sports always reliable and quality products plus fast delivery
siobhan
"It provides me with exact product I…"
It provides me with exact product I ordered.
Tim
"Efficient sports and walking shop"
Absolutely nothing to complain about - a well-stocked store, efficient order process, quick delivery, well packaged and fair pricing.
Christine
"Great choice and service"
Great choice, prompt (free) delivery, first pair of eight womens utility trousers ordered fitted, rest will be returned easily in person to Belfast shop- what is not to like about this local sports shop in existence for as long as I have been on this earth (which is quite some time)?!
Ciaran
S.McAllister
"You sent the wrong item"
You sent the wrong item. It was a gift and now it's too late.
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