Diesel Ops
reanna sollazzo
"Excellent company with amazing and helpful customer service have and will continue to recommend them."
Easy company to buy from went out of their way to help answer our questions. Honest to deal with and got a great product. We recommended them to a friend and they also got hands down then best for their money.
John King
"Craig 2.0"
After doing my research as to what tonneau cover would serve my needs, the Xtang 2.0 was on top. With my decision made, it was time to shop price. Let's say Diesel Ops delivered! I was pleasantly surprised when I phoned to see if the Xtang 2.0 was in stock and I was offered a better price. The shipping was a bit delayed but that's it. Installation went well and so far, I am satisfied,....
Diesel Ops delivered! Thx
NICOLAS C.
"Excellent help"
Steve took his time to help me when I was in a bind. Fixed me right up!
Matt H
"Very pleased"
Very helpful staff, had an issue with my tuner and they made it right right away.
Dwight
"helpful"
Very helpful. Built a package right on the phone. Told them what I was wanting and had it within the week. Installed it all in one day and truck performs even better than I expected.
Aaron Hladik
"Unacceptable"
I ordered a Gibson Catback Exhaust System, according to the Diesel Ops sheet should have fit my truck however when the parts arrived I received the wrong system it was for a long bed crew cab truck my truck was a crew cab short bed. I contacted the manufacturer and was told they could not help me. I contacted Diesel Ops and was told it was an EBay issue. I contacted EBay and was told it was a Diesel Ops issue. I contacted Diesel Ops they told me they would look into my problem and did not hear anything for over a week. I then called up Diesel Ops and explained my problem again. I also informed them that I could make the rest of the system work if I cold get the pipes to connect it to the catalytic converters. I was told I could pay an additional 100.00 to get the correct parts or pay shipping to send the whole system back and that I would have to pay a restocking fee. It made no sense to pay the 100. to send it back and pay additional restocking fees as well as wait a few more weeks to get refund credit. So with very little choice I had to pay to order additional parts and was told that Diesel Ops could not do anything with the incompatible parts nor can I for that matter. I then contacted EBay again they told me that Diesel Ops would allow me to return the Catback Exhaust System after I had already paid the additional money to get the compatable parts. At that point I was ready to just send it back but never received a return shipping label from Diesel Ops.
Jeremy McKenzie
"Thank you"
Very knowledgeable, polite, and informative. At no point did my sales rep try and take my order and get off the phone as fast as possible. Very good customer relations and products were delivered in a timely manner. Will refer others to this company. Thank you
Andrew
"Great company excellence all around"
They took time to answer questions , love my truck now runs great 2012 duramax
Jerry Thornberry
"Quality product but don't be in a hurry to get it."
It was my fault, should have read the fine print on ebay shipping that it takes 10 working days to ship. If I had to do over would order it again.
Scott Gourley
"Fast delivery and great service!"
Could not believe how fast my order arrived at my house. Order was as described. Great service!!!
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