"Such a vital service! Can’t fault the help and encouragement from the Lowdown’s GPs :)"

The concept of the Lowdown is truly incredible. Not only does it provide people with comprehensive, honest, and extremely valuable advice, but it also sends us in the right direction so we can make the best decisions for our bodies and needs.
The execution is just as good - super easy to navigate, classy interface with an excellent user experience, as well as clear options.
I have PMDD and I chose to have an online appointment with one of the Lowdown’s very experienced and knowledgeable doctors. I chose Dr Mel Hall for her experience in menstrual issues and PMS/PMDD. She talked me through my options in such a non-judgemental yet encouraging way, and I left the appointment feeling super empowered.
I have now been prescribed with Yaz (Eloine in the UK), which is one of the first-line treatments for PMDD. I’ll be starting continuous contraceptive therapy soon, and hopefully banishing PMDD for good - along with my periods!
Cannot fault this service. I’m so glad to have found it :))

"Very friendly and helpful experience"

Very friendly and helpful experience

"Fantastic Service."

Punctual appointment with a very knowledgeable and understanding professional. Felt she acknowledged and identified my symptoms giving me confidence in her recommendations for treatments. Very clear written follow up plan. Thoroughly recommend The Lowdown!

"After endless struggles to get…"

After endless struggles to get appointments with my GP for the contraceptive injection I came to these guys and got it posted to me within 2 days. Amazing. Thanks guys

"Wonderful service"

Had a virtual video appointment with Dr Fran, she was incredible. I felt really listened to and affirmed, was great to have my pain taken seriously. Dr Fran gave me lots of options to pursue and really clear notes from our appointment.

"Excellent platform for women!"

Like most I can’t get in front of my nurse or GP so have resulted in buying my contraception online. Since discovering The Low down I feel like I’ve discovered a female forward platform where lots of advice and other forms of contraception is available. It feels like a womens clinic, just online. I had an issue once where I only received 3 months instead of 6 months and they rectified and posted out the remaining packs the next day. Couldn’t fault them.

"Easy to use! Friendly customer service ☺️"

Really helpful! Easy to use and friendly customer service when I requested an update on delivery (due to Royal Mail strikes not any fault their end)

"Great value for impartial advice"

Approachable, friendly and professional doctor who took the time to really listen and suggest multiple solutions to my query about contraception. Dr Fran really appears to be passionate about helping others and was the first to take my concerns about depression and the pill in an understanding, non judgemental way. This concern has been dismissed or even openly disputed in the past by other doctors. By the end of the session, I had a handful of options and felt empowered to act, while most of the time when I speak to my GP I feel more confused and unsire what to do. After the appointment, I also received a copy of the notes Dr Fran took during the consultation and links to useful materials. I'm privileged to be able to pay £37 for this kind of service, which is affordable to me but not necessarily at everyone's reach. I would thoroughly recommend investing this money in this service if you want professional, impartial and kind advice!

Finally, non related to the actual appointment - the user experience on the website was also great. Intuitive and easy to use, with the possibility to choose an appointment even on the same day.

"Brilliant and discreet service"

Brilliant and discreet service! I would definitely recommend to family and friends xXx

"Helpful and super friendly service"

I had a contraception consultation with Dr Davis-Hall. She was really friendly, helpful and reassuring. She took the time to go through my medical history and previous contraceptive experience and helped explain the side-effects of various contraceptives and how they might affect me personally. The appointment was really easy to book - there were lots of slots for the following week when I looked - and the session itself was relaxed, even when we went over the allotted time booked. Would really recommend to anyone who is considering changing their contraception and wants friendly, informed advice.