T2-Vape
diane robinson
"A+++++ service and fast delivery thank…"
A+++++ service and fast delivery thank you.
Daryl Forster
"Easy to use website and very fast…"
Easy to use website and very fast delivery
customer
"Good delivery and good product very…"
Good delivery and good product very pleased thank you
Ann Skelly
Scottishcrafter
"More hassle than it's worth, avoid if you can."
Have recently placed 2 orders and have had problems with both of them.
First order was placed at the start of February 2023, after waiting patiently for the delivery to arrive, I have up on the 10th day and emailed T2's customer support to chase up my order. After emailing back and forth for 48 hours, they finally admitted it was lost and resent the parcel via DPD courier, this arrived the next day.
I gave the company a second chance and placed another order at the end of February. This time I chose their "premium delivery" option, which advertised next day delivery. I waited 48 hours without a delivery before emailing their customer service again. This time I was told that they were very sorry but they "are out of stock of the boxes for the liquids you require". They offered 3 options to resolve the issue; wait, refund or receive the delivery without the boxes. I opted to receive the delivery without boxes, and also asked when the items would ship.
After 24 hours with no reply, I called the 0800 number advertised on their site. When I was finally put through to someone who could help (the first person claimed to not know the company), I was told that my parcel was lost in the post!?!? They now claim that they have resent the parcel and it should arrive over a week after I ordered them next day delivery.
Ordering from T2 Vape/T2 eliquids is more hassle than it's worth and I will be avoiding them from now on.
Mrs Susan Auld
Margaret
Jan Rose
"Prompt service"
Prompt service, however, no email confirmation of dispatch of package. Otherwise I would have given 5 stars.
Mark Greening
customer
"Slowest fricking delivery"
Slowest fricking delivery. I'm waiting a week so you could send me an email wanting personal fricking details that you don't need. And when i give that info you will send me my stuff like hello??? When and if i get my order thats it am not ordering from you again
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