Choq
Clint
"Lauren S"
Lauren S. with CHOQ was on top of fulfilling my service request, just mere minutes ago, making sure that my needs were taken care of without delay.
Thanks Lauren!
Nick
"Very impressed…"
When the mail carrier had totally messed up my delivery I was frustrated to watch my package sit around and constantly be delayed. Taylor was very helpful and not only helped answer all my questions but also helped to ensure I would get a new delivery as soon as possible. It was a pleasant experience to have someone who goes above and beyond to help represent a company as professionally and sincerely as she did. Thank you very much.
Valued Gaia Member
"I am so happy to continue doing…"
I am so happy to continue doing business with Choq. Had an issue with my order
as I was trying to make some changes. After reaching out to them, I spoke to Taylor B. She was very kind and efficient taking care of my problem. It is customer service like hers that keep me doing business with this company.
Joel
"Based company who owns up to mistake and makes it right."
It's all too common for a company to shrug their shoulders, say too bad, and simply cancel a subscription to prevent future charges. Choq owned up to a mistake, refunded me and tweaked my subscription the exact way I wanted it on the first try! A great product is great, but excellent customer service puts Choq up in a league of their own. I'm proud to be a customer of theirs.
Maximilian Fischer
Dewey Lovely
"3 to 5 Amazing Customer Experience "
After recently submitting a 3 star review regarding my CHOQ subscription I was contacted by Taylor in customer service and was able to clear up a misunderstanding. I have been using CHOQ and have been amazed with the product. Taylor’s tenacious follow up and the support she received from the management team really speaks to the integrity of the CHOQ company and the pride they take in the entire process from their excellent product to customer service. Thank you CHOQ team.
debra hume
"Taylor is fantastic and responds…"
Taylor is fantastic and responds immediately to your concerns.
Kyle Horner
"Subscription "
Taylor B. was quick to reply and very helpful. She was able to help me renew my subscription while keeping my previous discounts.
Eric
"Great products that work"
Great products that work! And moreover, great customer support (shout out to Lauren). The CHOQ team makes it easy.
Jerry M
"Taylor B. in Customer Care is ACES!"
Needed to make a change in an upcoming order and Taylor is very accommodating and efficient. She's also an excellent communicator and responds quickly. Could not ask for better service. Thank you!
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