"True scam"

True scam. They will charge you for services they don’t provide. Terrible customer service. Terrible terrible terrible. I would give 0 stars if i can

"This company used to be a scam company…"

This company used to be a scam company before also was called microzite telling people they were Microsoft support until I reported them to Microsoft.

Stay away from this people

"They hold your website hostage"

Unfortunately, it was pretty good customer service till I decided to change directions with my advertising and they withheld my files and restricted all access. Not helpful in transition. After paying for 2 years they were not trusting in receiving one more payment. It was sent but I lost a couple months of new business. Choose another company. Best of luck.

"Turnaround times were long"

The quality of work was very poor and turnaround times were long after the payment was not made upfront. Every revision I provided to the team took about a week for anyone to get back to me on. Multiple times I requested revisions were not completed. We finally settled on a final version, and the billing department on our end cut the check. I sent this information to my main contact over a week ago- and still have not heard back. The representative said he is travelling and can’t get in touch with billing. At this point we missed another marketing deadline. I would not consider using Microsite health again after this experience.

"they don't need your business anyway"

I have been talking to this company with their customer representatives for over 4 months. First he never follow up with his client and I sent him e mails never got reply, when I try to call him back ask when can I get the response after 3 weeks, he just told me I never received it and sent it again until I received then I will talk to u!!!! Wow they seems like they don't need your business anyway...so just leave them alone for their better good.

"Bad experience"

Had some issues with a couple changes requested and ended up getting charged more for the things they missed. That was their rep’s mistake, but somehow we had to pay for it.

"AWFUL!!!"

AWFUL!!! SCAM COMPANY!!!!! WARNING!! DO NOT USE!!!! THEY ARE A SCAM AND THEN YOU CANT REACH THEM WHEN YOU TRY TO CALL. YOU WILL BE ON HOLD FOR HOURS AND NO ONE WILL ANSWER. BEWARE!!!! THEY ARE FRAUDS AND SHOULD NOT BE IN BUSINESS!!!!

"Unresponsive, unprofessional"

WORST COSTUMER SERVICE I HAVE EVER EXPERIENCED.. Unresponsive, unprofessional, we have been charged extra and have been following up for almost a month without a response.

"One star !!!"

So many issues with call center from them! The so to say Dental Expert on the line provides mostly false information to our prospective patients. They should hire more qualified personnel or exclude such type of provided service.

"Very slow technical support"

I was able to get very few claims through without HOURS of troubleshooting. No immediate tech support available to resolve issues. Responses to requests for help are typically delayed 24 to 48 hours. Support has frequently able to resolve the issues in the short term, but is unable to identify the root problems to prevent the same issues from occurring repeatedly