"Skip turned up on time and booked for…"

Skip turned up on time and booked for collection 2 days ago. Rang office, to ask for it to be collected asap, to be ‘reminded’ and spoken over by an obnoxious, rude woman, that I should have read the ts and cs and that they’ll collect it when there in the areas and that they don’t guarantee a collection day, despite asking when to collect in at the original booking.
Do yourself a favour use another firm, this mob know nothing of customer service.

"Dear ATS mini skips"

Dear ATS mini skips. i am writing this because there is a skip still in my back garden and it is now getting on to a month since it was meant to be picked. The skip was dropped on 30th September 2024 and was meant to be picked up on the 7th October 2024 but has not been collected and it is now 24th October 2024 when are you picking it up this is not fair. my grass needs cutting and 100% the skip has killed the grass under it now.

PS I was not the one who booked or paid for the skip it was my next door neighbor Rick. But The skip is in my garden. please have someone come pick it up asap. regard's Luke

"Excellent service."

Excellent service.
Fair price.
Won’t use any other service.
Very happy.

"Amazing service and people "

We have had 3 skips in the last 3 weeks and we cannot fault ATS at all. From the office staff to the guys that deliver and pick up the skips. We have used ATS on numerous occasions and have never had any problems. Wouldn’t use anyone else and would recommend 100%

"We were very disappointed with the lack…"

We were very disappointed with the lack of communication from the office. We booked a 4 yard skip which was delivered as arranged. Having it removed from our drive was more difficult. The lorry needed to have an MOT which is quite understandable but this meant it was not available to remove the skip. This information could so easily have been given to us and we could have arranged an alternative date to have the skip in the first place. We had to phone the company for updates on removal date. The drivers were fine and the skip was a skip!! It would be so easy to improve customer communication by telling us that the skip could not be picked up for a fortnight.

"This guys "

This guys
Working with them over 2 years
Last year I gave up because many wrong things
Like asking my clients for money as long we had a written notice to give me a call before getting to the address as I need to be there as long we had a comun agreement to pay cash.

Cash payments was very rare ,even on this situation such a nonsense (I’ll suggest to train their drivers better) as the call never comes thought ,just appear to the address and fist thing was ,the payment please addressing to my client!

Piking up the skip so late since I made the call telling that is Ready to go : 5 working days ,I know but not 20 days ! guys 😨
My Clint is so upset paying the fine of parking the car in the road because them car park is busy with the company skip ,seriously!!!
I gave up for ever now ::
This is not about me personally its all about how my client seeing all this and it’s hard for them to recommend me ,so frustrating coming up unfortunately for me as my work been great but everything has been distracting and disappointed just because of this unfair situation. I usually not happy to leave such a review ,unfortunately I had to .

"A great company"

I have had three skips over the past month or so and every time the drivers and staff I spoke to on the phone couldn't have been more helpful. Am very happy to recommend.

"Amazing company reliable quick and well…"

Amazing company reliable quick and well organised with great customer service great skip company

"Lee and the team at ATS are superb!"

Lee and the team at ATS lifted a weight off our shoulders when they cleared the waste from our bathroom demolition, which had been collecting for months around our home.

They made something that was a really stressful process for us, super easy and wow what an amazing job he did!

Lee made light work of all our rubbish, and kept chipper even in the rain! He cleared and tidied up after too which was an unexpected bonus! Great price, super helpful and available the next day in our case!

Thank you again and will definitely be using again in the future, and recommend others to do so too!

"Got a rubbish clearance from ATS and it…"

Got a rubbish clearance from ATS and it was over half the price from everyone that I got quoted . They took one load and came back for the last few bits with no extra costs and raked the grass and swept leaving front garden spotless . Definitely use again would 100% recommend