"DO NOT USE THIS SITE TO BUY ANYTHING."

DO NOT USE THIS SITE........under any circumstances your money will be taken then you will hear nothing from them. Impossible to communicate with and I had to go through bank to get my money back as no goods delivered. Avoid at all accounts.

"Quite simply the worst retailer in the…"

Quite simply the worst retailer in the disability aid sector. Orders paid for, no communication, don’t reply to emails and 7 weeks on still waiting for the order. Totally uncontactable and disinterested. Similar problems with another order but that finally arrived without explanation or apology. Management and staff should be ashamed how they treat a vulnerable sector of customers.

"Do not use this company"

Do not use this company. No product arrived. After repeated attempts to contact the company with no response, I raised a dispute with Paypal, who refunded me.

"Avoid this company…"

Absolutely disgusting service,my item was ordered on March 27th and its still hasn't been delivered and as it was ordered for an elderly relative to assist them it was needed ASAP.If I check my order it just says processing,I've tried contacting the company and had no reply from them.If you're thinking of using this company look elsewhere

"Home demonstration"

Had a home demonstration today, of the eFOLDi range of three folding scooters and wheelchair.It was an excellent demonstration with no uncomfortable sales pressure.

"No reaponse to emails and letters."

Although the sales process was fine and no problem with the product, I have been trying to contact customer services for over a month and have both emailed and sent 2 letters with no reply at all. Very, very poor service - even if the response to my query is negative, contact would be good customer service so I know where stand!

"Review about services at Britannia Mobility store"

I purchased from Britannia Mobility a mobility scooter eFoldi Lite. It is an amazing product, a perfect travel companion, a life changing, enabling me to visit places I was not able to get to since I can't walk as far as I used to. The owner/seller Mr. Furkan Sharif is extremely helpful, he went out of his way to help and support in every step during the entire long procedure of importing the electrical scooter to my country out of the UK. I highly value his help and very much thankful to him.
Shlomo Dado

"Stair lift"

Stair lift installed within two hours. Engineer was very competent. Absolutely no mess. Demonstration was very clear. Stair lift is working fine. Would recommend

"Excellent service and great customer…"

Excellent service and great customer care. I requested a demonstration and the gentleman- mr Urfan sharif was smashing and knew everything about the product. He was very patient with me. Also great customer care from the lady in the sales team. I would recommend to all of my friends.

"Scooter issues resolved"

Aftercare non exsistent scooter part broke after a couple of weeks, made numerous phone waiting for management to return call . A new part has been sent but its very difficult to fix when you have severe mobility issues. Still waiting for a call . They did call later that day and explained that having issues with the manufacturer. They apologised for the delay and indeed sent a gentleman a couple of hours later who fixed the issue. He went on to fully check the scooter to ensure working fully. I was grateful for their help and courtesy.