"Thank you Animals at Home's Damian!"

Thank you Damian!
My mother and I recently had Damian from Animals at Home, Croydon, London visit my mother's home, to transport our gravely ill dog Sky to the vet.
(Unfortunately Sky was too sick and aged to be saved.)
Damian was absolutely lovely, helpful and
so considerate and caring of our poor old pooch Sky. He was very professional, making a very sad occasion less sad, especially for my elderly mother.
I would just to express my gratitude to Damian. I would recommend his service to anyone needing a genuinely caring approach to their pet's welfare.

"Animals at Home Isle of Wight - fabulous"

We used Animals at Home Isle of Wight to pet sit our two labX boys while we attended one day of the IOW Music Festival, and they were fabulous. Donna and Andrew responded to our sitting enquiry within moments of sending an email--and that was on a Saturday morning. Boys were to stay at a holiday let which is unfamiliar to them and they are fairly mellow and behaved inside the house, but they do like to return-bark any 'woofs' they hear in the area, so we wanted to have a sitter for the unspecified amount of time we would be at the festival into the evening, for peace of mind that they were not disturbing the whole quiet neighbourhood. Donna came by our holiday let the day before the festival to meet the boys and they got along fabulously—she is an absolute dog lover/carer. She ensured that all paperwork & agreements were in order for petsitting. She arrived on time on festival day, sent us a pup-date email during the evening, and stayed late when we were slow to escape from the festival grounds at midnight. We would use Donna and Andrew again when we have a chance on IOW and would look into other Animals at Home-vetted sitters when we travel to other parts of the UK. Well done and a lovely caring sitter in Donna!

"Harness left on too long .. Hastings branch"

I am very sad to write this and have given it great thought, but I think awareness must be raised, my dog stayed for 4 days boarding at the beginning of august, when I picked her up I was told all was fine. on getting her home, I took her harness off to find her skin sweaty, inflamed, fur missing, red raw skin that had bled a little as well. I was told her harness was left on all day for one of the days, with no reason as to why. I believe this must of been left on longer, due to the damage that was done on her skin and the loss of fur. They were very apologetic and advised that they did not see it. I personally found this hard to believe, I was given a refund for two of the days. however the damage had already been done and I no longer felt comfortable taking my dog there. I sent them pictures of my dog and asked that if they are leaving a harnesses on then they need to be aware of the damage that can do over long periods of time. I hope that this was taken on board so it does not happen to any other dogs.

"Great experience for VERY nervous dog"

Wonderful experience having my VERY nervous dog transported for a vet checkup. My dog has very bad anxiety, especially around new situations, but Liam (the driver in Torbay) was very patient with her, and in the end she was able to get safely and relatively calmly to her check up. I will definitely use their services in the future, in fact I already have her next transport (to a boarding kennel) booked!

"Animals At Home North Warwickshire were…"

Animals At Home North Warwickshire were simply amazing. We used them for a cremation for our beautiful little cat. Verity was sensitive, caring and looked after Molly so well. We would recommend them to anyone.

"Not a service at all."

Not a service at all, been trying to contact these for transport to Raystede for a cremation, been trying all morning, no reply to emails, phone goes straight to answering machine, reall fed up with this.

"Pet transport - great service…"

Great service from Hayley in south hants bringing a puppy home to us. Excellent communication throughout and she is a very professional and dedicated person who went out of her way to reassure us . Would definitely recommend.

"Wonderful"

Wonderful, kind, compassionate are just a few words to sum up Jeff! Naturally we were worried about Halle & needed to get her to the vets as she was unable to walk but without drawing attention to that Jeff made sure we were calm & relaxed with his kind words & caring nature towards us & Halle! He was safe at all times using Covid safety precautions & ensuring Halle was looked after. I would highly recommend to anyone! Thank you Jeff!!

"Amazing service and lovely people with…"

Amazing service and lovely people with this COVID 19 I am home alone with my dogs. My Greyhound Jacob died in my arms had either a stroke or heart attack they came out late and took my boy for cremation he is back where he belongs today.
Staff so compassionate and understanding mI cant thank them enough real hero,s front line workers for our pets .

"I was frantically looking round for a…"

I was frantically looking round for a kennel/sitter to look after my 9 Year old Lab whilst I went on Holiday. The problem I faced is that Alfie (the lab) is diabetic and required 2 x Insulin injections at set times which most could not cater.

Then I got in touch with Donna from Animals at Home who was brilliant from the off. She listened to the requirements and did not make me feel as though it was a problem at all. Donna then put me in contact with Verity.

The next step was to take Alfie to meet Verity and I have to say within 5 minutes of being sat with Verity and her family I knew I wanted Alfie to stay with them. Nothing was too much trouble.

Then came my time away from Alfie which thanks to Verity it did not feel as though we were actually apart. Verity set up a Whatsapp group and sent me daily pictures of Alfie enjoying his stay with them.

When I collected Alfie he took a few days to settle back in with me because he had enjoyed Verity and her family so much!

I am so glad that I found Animals at Home and Verity and as long as I own a dog they will always be my first port of call for dog boarding.