"Diligentes e eficazes 👌"

Diligentes e eficazes 👌

"It started off very well with quick…"

It started off very well with quick responses and helpful replies...

Then everything changed. I was charged a "requested late fee" even though my order and 6 days left to pay for (I've not been well recently and had visual issues so was unable to process anything) they removed the fee but gave me a stern lecture which left me feeling a bit belittled. I paid the updated amount but yet again the website showed no sign of this and is still counting down the days it thinks I have left to pay. I've tried contacting them and sent a screenshot of the PayPal receipt but no reply.

I've decided to take my business elsewhere from now on as I'm sick of their site being so buggy and the lack of communication from staff.

It's a real shame as in the beginning, their service was excellent.

"Horrible Experience"

Horrible Experience! I can't even say that it was horrible service because there was ZERO response from them. The GS website is tricky to use and an issue came up on my order, I was ignored. I mean they went out of their way to not answer my emails, phone calls, outreach thru social media or snail mail. I would never, never, never trust them with ANY package they want to forward on as they deliberately ignored me. * If I were the owner/CEO or Global Shopaholics, I would be ashamed of myself for allowing this behaviour to continue. *

* Review edited on 12/13/24 because TrustPilot deemed a sentence is my review as defamation. *

"Falhas da globalShopaholic"

OLÁ, Sou de Angola e deixo 4 estrelas para os serviços da global. já fiz envios com a "globalShopaholic" por duas vezes de America para angola!

deixaria 5 estrelas, mas não deixo por pouca agilidade em responder o cliente. também outra falha é ao adicionar um novo cartão. esses dois processos são muito lentos!
fora disso recomendo essa reedirecionadora.

"Great place"

Great place, ordered few times never had any issue with them.

"They will hold you hostage"

They will hold you hostage
You will beg for your package.
Customer service is non-existent.
My package (5FYQ4029) has been held. Okay please return to sender. No they won't. Please ship to me. Also no. So what can I do? They don't answer.

"Foram rápidos a actualizar a chegada da…"

Foram rápidos a actualizar a chegada da remessa, entretanto o feedback no chat é muito demorado e ineficiente.

"perfect"

everything went perfect

"I would like to talk about my experience on this company."

I would like to talk about my experience, I'm new to this company and I was recommended by a friend, I really didn't like your service, due to the lack of response right away, and the company's police are hardly visible. I fought hard just to get an answer from your company. and when they respond they almost don't give an exact answer. Another thing I noticed was the price almost didn't match the purchase price. For me, I had a bad experience for the first time with this company. If they no longer work on weekends, they could have more energy to serve us satisfactorily.

"They’re incompetent"

They’re incompetent. Reviews below indicate over a 20% chance you'll be unhappy. Here’s what you can expect in the months of hard work it might take to get a solution:

- Their warehouse appears to have no particular expertise in identifying items that can't be shipped (a cloth patch is a gun part?), tracking the whereabouts of received items or efficiently dispatching packages.

- Their customer service strategy seems based on “hope”, rather than robust processes or proactively working for the customer.

- You’ll be lucky to get an email response.

- Chat "help" can go around in circles between unnamed "departments" with no resulting action.

- If they make an undertaking to do something, it’s unlikely they’ll follow through.

Consequently you’ll need to work hard to chase them … every … single … step … of … the … way, potentially for many months.