"Terrible service "

These agents are extremely rude and unprofessional. They invade tenants' privacy, impose strict rules on having guests and charge you for bringing guest. If you're looking for a peaceful living experience in a place where you spend your hard-earned money on rent, it's best to avoid this agency altogether.

"Excellent service from Daniel Farran and Lincoln Leech "

Since our flat has been managed by Joseph Scott, Lincoln Leech and Daniel Farran have both been nothing but professional and very driven to provide nothing but the best service.
They have always been prepared to go the extra mile ensure excellent customer service.

Both have been very sensitive, attentive and extremely thorough about ensuring any enquiries, issues are followed up immediately with a positive and outstanding results.

They deserve a lot of praise and commendation. I feel very confident in recommending Joseph Scott as a managing agent on the basis of their excellent service and attention to detail both these members of staff have shown.

"Highly Unprofessional and Shady"

Adam will do everything he can never to refund any deposit paid to him and his houses are always in awful state. He doesn’t deposit the money with Tenancy Deposit Scheme.
Dirty water from other flats come into my flat (which is downstairs) and he claimed he doesn’t know the pipes connection in the house. He scheduled for an inspection which he never attended. He always claims he’s busy and wouldn’t want to talk to you on phone. He sent workmen to access the drainage through my kitchen, scattered the kitchen floor and left demanding I pay them before they fix it. And when you eventually move out, he’ll cook up all sorts of issues just to withhold the deposit.

"Excellent service "

I would like to express my deep gratitude to the employee Eva for her help in renting an apartment and preparing all the necessary documents. Thank you for your professionalism, organization, efficiency and competent approach. I will recommend you to my friends and acquaintances! Regards to you Sajjad Sani

"Highly recommend Josephs"

We had our house valuated by Joseph's and had an exceptional service. Adam and his colleague were very professional, polite and made you feel at ease. His knowledge of properties and the area is exceptional. He went out of his way to provide the best advice for our individual circumstance. And we were provided with some great advice. Thank you so much we were extremely beyond satisfied with the service provided. Would highly recommend Joseph's.

"Will definitely use again"

My wife and I have used Joseph's estate agents twice so far and both times their service has been faultless. First time was when we were selling our old house, which sold very quickly indeed and everything went really smoothly. We used them again after we were left a house by an elderly relative which we decided to rent out. Again Joseph's came through for us and in no time at all we were landlords (and ladies!) I have had some bad experiences with estate agents in the past but I just can't fault Joseph's for their professionalism and great advice, we will definitely be using them if we ever need an estate agent again. Highly recommended. Kenny & Carol

"Joseph's Estate Agents"

My husband and I, highly recommend that you do NOT USE josephs estate agents. We have found that communication is non existent, no communication or updates, my husband had to do all the chasing(note, we sold our house with them and was buying untill the buy sale fell through)!! Regarding the accepted offer on a bungalow, we received a phone call months down the line, after paying out money, that the guy had pulled out of the sale of his house, due to a change in financial circumstances. (fair enough right? No!!! A few weeks later we got another call, saying they needed some details to commence the process of us buying the house(that we had been told had fell through) we thought nothing of it and carried on house hunting. Then Friday just gone(Fri 23rd Jan) we my husband got another call of Joseph's, to ask how we where settling into our new home, a bit strange seeing as we where only selling with them now, but then she went on to say, I'm also calling to let you know that we forgot to hand you the spare Key for @@@@ close!!!! My husband said, we are not there, that house fell through months ago! So they lied about the guy telling them to eff off, he's not giving them a listing fee and allowed us to be gazumped 😡 so the bottom line is don't trust this firm

"Be very very careful"

I wish I could rate them zero but unfortunately I cant. They market a good property for less. In the right move advert they did not mention remaining lease year. Before even viewing we query over the phone and someone responded "Lease 900+ years" left. We made an offer and our offer got accepted with a suspicious condition of paying 5k upfront. State agent charge seller 1k. It is not fair to charge buyer 5k upfront. In fact that 5k must be paid before solicitor process begins. We agreed to pay 2.5k upfront and started querying more about the property. Once we wanted to know about remaining lease year, The guy Adam stop responding. We called and he was very rude to us. End of the day he responded we don't know remaining lease year. Seller does not even know. Is this believable? No simply not. Their target was taking money from us and start solicitor process. If we pull out after knowing remaining lease year, we already lose 2.5K.

It is legal requirement for estate agent to provide full lease information. Property with shorter lease get devalued quickly.

This process is simply not acceptable. Be aware of them.

"Keep it local - recommended"

Having used Josephs to purchase, I can recommend their agency. The staff are very polite and nothing is too much trouble. It is great to use a local business that treats its customers well. Keep up the good work

"This has been a very positive…"

This has been a very positive experience for me the service has been excellent from valuation to sale of the property. I can whole heartedly recommend Joseph Estate Agents to any one. The low cost and excellent service is a must . try you will not be disappointed