"Where do I go from here?"

I'm not sure where I'm at now as I have a PPI claim going forward with them but heard nothing since January?

"STEER CLEER"

Illegally obtained my details somehow and demanded a percentage of my tax rebate, which I did not give them. They harassed and threatened me for months.. well after further research I’ve seen that they are facing significant financial challenges (over 5M in debt according to The Law Gazette) and now starting the insolvency process! Another thing worth noting is that the Director of the company, Mr Settle has tried to mislead a judge / court regarding this companies financial position.

This tells you everything you need to know about this company. Complete con artists, clearly trying to defraud the public in a pathetic attempt to save their extremely below average company.

Good riddance

"Worst ever company !! "

Absolute no contact from them been trying since December to make contact with them as we are in the final stages and awaiting them to get compensation from our housing ...
Can't get through on the phone I've tried every hour on the hour every day ...6+ emails and nothing!!

Now I'm a little concerned as I've just looked up their name on Google at it has come up that they have applied for administration?!

Has anyone had any luck atal please I'm 30 weeks pregnant and just want this all to end 😭😭

"Justice for tenants "

They do not take on board all you say ,its like they are in a hurry to complete the case every inch of your case is important and should be approached from every angle even when a case should be heard in court it doesn't get there. My case should go to court so they know everything that my children and I have had to go through

"Unfortunately you have to leave a star…"

Unfortunately, you have to leave a star to leave a review.

I wouldn't even give them that.

I had a case originally with Fuse Legal in 2022, then they got taken over in 2023 by Sandstone Legal, I had a client portal with Fuse Legal that I can no longer access or have the link to. I had been in regular all throughout this time about updates on my case. Operatives have recently left and when I finally got hold of someone they informed me that they had no case and couldn't find anything for the details I have provided. To be told & challenged as to why I didn't have my case number.

Being that it was all through a portal, and that I was corresponding with people on email who evidentally was ok to give me updates, I assumed that they had my details. Yet no one has ever put a referrence number on the emails to ensure these emails are being allocated to the correct case.

My highest concern here is that I have been corresponding for over 2.5 years with operatives from the original Fuse Legal & then Sandstone. I have provided all email chains dating back to 13/05/2022 and the last email I had from the operative before they left was on 01/07/2024.

They continue to think there is no issue or case and that if I want to take things further formally with the SRA or ICO I would need a referrence number. Yet they're not acknowledging the length of time I have been in correspondence and have provided this evidence.

It seems that others have issues with cases going missing. They now seem to be ignoring my emails, likely because they're at fault and do not have any consideration to the mental impact this has caused me with the stress of worrying about my data.

I would stay away from Sandstone Legal!!

"House repairs "

with trying to get work done in my house for only 3 years and landlord not doing nowt with less then about 8 months iv had it all done with help from sandstone thank you

" Wills"

Hi sad to say I would not use this frim .I phone them in May 2023 to make a change to the will.s they have for my wife and I.Have had no one to get in touch at all. IN November we had to ask for the will.s to be sent back. In all that time no one made any effort to contact us

"Trying to take me to court for money I dont owe"

Trying to take me to court for money that isn't owed to Fast Track Reclaims same as all the other issues on here.

They attached themselves to my HMRC account, and after I conducted a self assessment they are claiming I owe them £650. I have recorded calls with HMRC where they have said, fast track is black listed.

FYI HMRC have added a policy that after 2023 "Rendering void assignments of income tax repayments"

Take them to court. - They also share the same office as Fast Track reclaims

"Very happy Shola McBean​​​​ did great…"

Very happy Shola McBean​​​​ did great job, do appreciate really

"False claims for money with no evidence"

Same situation as Lyn. Fast Track reclaim obtained some of my details and attached themselves to my HMRC account. They forged a signature and got personal details wrong. I have my own HMRC account and Fast Track attached themselves without my consent or knowledge. I have asked Sandstone for evidence of a contract between me and Fast Track. They have not as there is not. They refuse to speak to me and I have responded to them in writing via recorded post. They have an employee who looked me up on LinkinDin the day I called. But they refuse to respond to me. I have evidence of this. Fast Track never had a contract with me, and are trying to claim a percentage of my tax refund they have no right to. Neither party communicates and they threaten a county court judgement out of the blue. They have my email, phone and address so they could if they wanted. Stockton and Manchester are the same company.