"Not good"

Sandstone took on my disrepair claim at first I would be contacted via email asking for details and giving me updates, all that stopped. I had to keep calling for updates until one day i was unable to get through on the phone, I emailed and asked for the number several times NOTHING. I just received a payment I my bank from them...... but I haven't settled at a price of compensation and even so the last offer I was given what the put in my bank is not even the right amount. I have tried to email them and my emails are being bounced back. No way to contact them. Would not recommend

"Grade A law firm "

This law firm contacted me at the perfect time. They told me they could get the repairs I needed done, the staff I engaged with were polite and knowledgeable and they kept me informed throughout the process. I’m now on the verge of having all the problems in my flat that I’ve been living with for years fixed once and for all.

"No communication"

No communication, debt collector's never received the proposal letter.
They have sent the debts to lawyers.
An update would be good.
I'm thinking of getting out of this scam and reporting them.

"I CANNOT Get in touch with them !"

I CANNOT Get in touch with them !! Have tried since Tuesday, every single day for hours on end! Now when I ring up the call ends after about 10 seconds. Without ringing. I am concerned because I need to make a payment and I do not want to be penalised. I am 77 years old, having cancer treatment and this is really stressful. Please help me if you can.

"ARE THESE REVIEWS GENUINE"

ARE THESE REVIEWS GENUINE, WRITTEN BY REAL PEOPLE WHO'VE HAD BAD/GOOD EXPERIENCE OF THIS COMPANY... IF SO CAN PEOPLE BE HONEST WITH ME AND REPLY... I REALLY WANT TO WRITE A REVIEW BUT DON'T KNOW IF I CAN TRUST THIS SITE

"If could give no stars i would…"

If could give no stars i would absolutely abismal customer service 6 and half hours on hold whilst first in line in the waiting queue to actually speak to anybody and still not spoken still on hold AVOID AT ALL COSTS

"Sandstone Legal .The worst Law Firm i have had the…"

The worst Law Firm i have had the displeasure to deal with. Constant emails ignored ,if you have a successful claim payments withheld for Months .Excuses of non payment range from chasing people up ,the person dealing with it is on a Course or Leave .Other excuses for non payment are ,paid into wrong account number or problems with the Bank , or we can not phone accounts they are in a separate Building !" I will send email" again never answered . I would not recommend having anything DONE BY THESE SHYSTERS .

"If I could give less then 1 star I…"

If I could give less then 1 star I would because I think this company is a rogue company and needs shutting down

"Council"

I got in touch with this company after fighting with the council for 11 years about the mould in my house, within 6 months of being in touch with this company the council have agreed and now the work is due to be carried out in October, I could not be any more greatful to finally be able to have a safe liveable home for my children, literally can’t thank this team enough because without them this would of never happened, my only regret is not getting in touch with them earlier

"Sandstone Legal Services will hold on…"

Sandstone Legal Services will hold on to any Compensation Payment, Disrepair Payments etc ,for as long as Possible. Excuses when enquiring when a payment may be paid , varies from a Account mix ups money being paid into the wrong account ! , problems with their Bank ! .Phoning one Office of Sandstone Legal to speak to an Accounts person you are fobbed off with excuses of "We can only email" Because the accounts Team are in a different Office ! (Seemingly no telephone number ) Oh and Claims are only paid on Fridays . My advice do not use this Company .